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One Hatfield Hospital

One Hatfield Hospital

Hatfield Avenue Hatfield business Park, Hatfield, United Kingdom, AL10 9UA

Verified profile
Verified profile

Patient Trust Score

4.84

259 patient reviews

4.83
Overall Experience
4.93
Cleanliness
4.90
Friendliness
4.69
Wait time

200 recommendations for:

Hip Replacement(20)
Knee Replacement(12)
Paediatric Consultation(11)
Other(157)

Recent patient review

27 Mar 2024

I have always been treated well by all who work at the One Hatfield from consultants,...

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About

About One Hatfield Hospital

One Hatfield Hospital is a brand-new, purpose-built private hospital equipped with cutting-edge technology. The hospital features luxurious ensuite bedrooms, specialised rehabilitation physiotherapy, and quick access to diagnostic services such as X-Ray, CT, MRI, and ultrasound. One Hatfield is able to offer diagnostic care and same-day or next-day consultations. It is conveniently located for patients in Hatfield, St Albans, Stevenage, Watford, North London, and throughout Hertfordshire and Bedfordshire. The site was created with the patients in mind and offers plenty of free parking just a short distance from the M25 and A1M.

One Hatfield Hospital offers appointments with specialised consultants in a range of areas including orthopaedics, general surgery, urology, ENT, and gynaecology. There are outpatient treatment rooms for minor operations as well as a day-case unit and private ensuite rooms for overnight patients. Operating theatres are designed with laminar flow to ensure sterile safe environments for patients, and there is a dedicated imaging suite complete with MRI, CT, X-Ray, and ultrasound.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Hip Replacement (10%)
  • Knee Replacement (6%)
  • Paediatric Consultation (6%)
  • Knee Pain (4%)
  • Breast Reduction (3%)
  • Others (73%)

Specialties
  • Dermatology
  • Paediatrics
  • Audiology
  • Cardiology
  • Cardiothoracic Surgery

All conditions and treatments
  • Knee Pain
  • Reflux and Colic
  • Allergies
  • Arthritis (Knee)
  • Asthma
  • Hearing Loss
  • Prostate Cancer
  • Shoulder Pain
  • Tinnitus
  • Back Pain
  • Hip Replacement
  • Knee Replacement
  • Paediatric Consultation
  • Breast Reduction
  • Hysterectomy
  • Abdominoplasty (Tummy Tuck)
  • Blood Testing and Results Interpretation
  • Partial Knee Replacement
  • Total Knee Replacement
  • Breast Augmentation (Enlargement)

insurers
  • health-on-line
  • Bupa Fee Assured
  • General Medical
  • April
  • The Exeter
  • Simply Health
  • Healix
  • Cigna
  • Saga Insurance
  • Legal & General
  • Bupa
  • WPA
  • Allianz Worldwide Care
  • Freedom Healthcare
  • Groupama
  • CS Healthcare
  • Four Points Assistance
  • AXA PPP Healthcare
  • Aviva Health
  • Vitality Health
  • Norwich Union
  • Aetna
  • The PHC
  • Benenden

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

09:00 - 14:00

Sunday

00:00 - 00:00

Reviews

All reviews(259)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hip Replacement (20)
Knee Replacement (12)
Paediatric Consultation (11)
Knee Pain (7)
Breast Reduction (5)

92 %

7 %

2 %

0 %

0 %

*Star rating based on patient reviews

259 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have always been treated well by all who work at the One Hatfield from consultants, doctors, nurses, physiotherapists and receptionists.

27 Mar 2024verified patient
Patient seen for:
Partial Knee Replacement
Knee Replacement

Reply from One Hatfield Hospital

Thank you for taking the time to leave feedback regarding your experience. We're so pleased to hear that we were able to meet your expectations. Wishing you all the very best. One Hatfield Hospital Management Team

28 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everything in my experience was perfect . I had no complaints.

27 Mar 2024verified patient
Patient seen for:
Hysterectomy

Reply from One Hatfield Hospital

What a lovely review! Thank you for taking the time to review your experience with us. We're happy that we were able to meet your expectations. One Hatfield Hospital Management Team

28 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

physiotherapist visit, reception efficient and friendly and physiotherapist on time and efficiently dealt with in consultation rooms.This was the last visit of the package and throughout all sessions have been expertly and efficiently completed.

27 Mar 2024verified patient
Patient seen for:
Hip Replacement
Partial Knee Replacement

Reply from One Hatfield Hospital

What a lovely review! We're so pleased that you had such a positive experience with us. We'll be sure to pass your kind feedback on to the relevant teams. Wishing you all the very best. One Hatfield Hospital Management Team

28 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Efficient and friendly - a few more overnight checks would be reassuring after surgery. The room could not be locally temperature controlled and I ended up in March with the window open and just a sheet on the bed during the night. There were no toileteries in the bathroom, as advertised, nor hooks to hang towels or washkits in the bathroom and no mug for toothbrush.

27 Mar 2024verified patient
Patient seen for:
Knee Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everything went as promised

27 Mar 2024verified patient
Patient seen for:
Hip Replacement Recovery
Hip Replacement

Reply from One Hatfield Hospital

Thank you very much for taking the time to review your experience with us. We're really happy to hear that we were able to meet your expectations. Wishing you all the best. One Hatfield Hospital Management Team

28 Mar 2024

4.25

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The booking, reception and consultant were excellent. The only slightly disappointing issue was trying to settle the bill. I rang accounts twice late afternoon and my call was not answered either time.

24 Mar 2024verified patient
Patient seen for:
Pelvic Pain

Reply from One Hatfield Hospital

Thank you for taking the time to leave us a review. We're pleased that we were able to meet your expectations with regards to booking process, reception and consultant care. We're sincerely apologise for the difficulties you faced when trying to make payment and are very sorry that we weren't able to meet your expectations for this part of your experience. We hope that you were able to speak with a member of the team, if not please contact us on: 01707 44 33 33 and a member of our team will be able to assist you. One Hatfield Hospital Management Team

26 Mar 2024

4.25

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

The team in the hospital great ... I would suggest that if you invite patients to come in at 7am you have people in earlier so that they are ready. Unfortunately my experience pre coming in when booking pre-assessments etc was not good

23 Mar 2024verified patient
Patient seen for:
Knee Surgery

Reply from One Hatfield Hospital

Thank you for taking the time to leave us a review. We're sorry to hear that we were unable to meet your expectations on this occasion. Please could you contact us via email at: info.hatfield@onehealthcare.co.uk to provide us with some more details regarding the issue outlined? We can then look into this for you. One Hatfield Hospital Management Team

25 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

One Hatfield in my limited experience, (2 surgeries, a BCC removal 2 years ago and a very recent hip replacement) is an excellent private hospital. I could not fault a single aspect of my treatment/care!

23 Mar 2024verified patient
Patient seen for:
Hip Replacement

Reply from One Hatfield Hospital

Thank you so much for taking the time to leave us a 5 star review. We're so pleased that we were able to meet your expectations. One Hatfield Hospital Management Team

25 Mar 2024

3.25

2.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Messed my blood test up so had to go back again.

22 Mar 2024verified patient
Patient seen for:
Joint Injury

Reply from One Hatfield Hospital

Thank you very much for taking the time to leave feedback regarding your experience. We sincerely apologise for the inconvenience caused as a result of you having to have your bloods retaken. One Hatfield Hospital Management Team

26 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I've had 2 operations at the hospital, high level of service and care

22 Mar 2024verified patient
Patient seen for:
ACL (Anterior Cruciate Ligament) Injury

Reply from One Hatfield Hospital

Thank you for sharing your experience with us. We're so pleased that you are happy with the high level of service you have received. Wishing you all the very best. One Hatfield Hospital Management Team

25 Mar 2024
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Specialists

80 SPECIALISTS

Dr Dushyant Maradia
Cardiology

4.99

Patient trust score

218

patient reviews

3

professional endorsements
Mr Manoj Sood
Orthopaedic Surgery

4.99

Patient trust score

137

patient reviews

0

professional endorsements
Miss Tilottama Nandy
Obstetrics & Gynaecology

4.98

Patient trust score

106

patient reviews

0

professional endorsements

4.99

Patient trust score

89

patient reviews

0

professional endorsements

4.99

Patient trust score

62

patient reviews

1

professional endorsement

4.94

Patient trust score

198

patient reviews

3

professional endorsements
Mr Aruna Munasinghe
General Surgery

4.99

Patient trust score

136

patient reviews

4

professional endorsements

4.95

Patient trust score

95

patient reviews

2

professional endorsements
Mr Constantin Durnea
Obstetrics & Gynaecology

4.90

Patient trust score

84

patient reviews

1

professional endorsement
Mr Adam Rumian
Orthopaedic Surgery

4.95

Patient trust score

61

patient reviews

0

professional endorsements

FAQ

What are One Hatfield Hospital's reviews like?

One Hatfield Hospital's overall patient rating is 4.84 out of 5 stars on Doctify.

This is based on 259 reviews

Where is One Hatfield Hospital located?

One Hatfield Hospital is located at Hatfield Avenue Hatfield business Park, Hatfield, United Kingdom, AL10 9UA

When is One Hatfield Hospital open?

One Hatfield Hospital is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00), Saturday (09:00 - 14:00), Sunday (00:00 - 00:00)

What is the phone number for One Hatfield Hospital?

+441707443333

What consultants work at One Hatfield Hospital?

You can find a list of the consultants that work at One Hatfield Hospital here

Does One Hatfield Hospital accept new patients?

One Hatfield Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient here