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St Edmunds Hospital (part of Circle Health Group)

St Edmunds Hospital (part of Circle Health Group)

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

Verified profile

Verified profile

Patient Trust Score

4.79

152 patient reviews
4.80
Overall Experience
4.88
Cleanliness
4.87
Friendliness
4.60
Wait time

241 recommendations for:

Rheumatology(23)
Joint Pain(20)
Upper Gastrointestinal Conditions (Oesophagus & Stomach)(15)
Other(183)

Recent patient review

11 Apr 2024

My appointment was slightly delayed but staff were very friendly and the waiting room seemed...

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About

About St Edmunds Hospital (part of Circle Health Group)

St Edmunds Hospital has 26 beds with all rooms offering the privacy and comfort of en-suite facilities, views of the gardens, TV and high speed Wi-Fi.

We have an imaging department and physiotherapy team based at the hospital to ensure that you have the best of care before and after treatment. There are three main theatres, one of which has been installed with lamina flow (clean air filter system). Our third theatre is used for endoscopy and day case procedures.

We also have a dedicated day case recovery area in our comfortable conservatory where you can relax after your day case procedure until you are discharged from our care.

Room service is provided to all inpatients by our catering team. Our chef creates daily special menus, to ensure that patients have a variety of meals. All dietary needs can be catered for.

We have ample car parking spaces around the grounds, with a drop off bay and disabled spaces directly opposite the entrance to the main hospital entrance for your convenience.

These facilities combined with the latest in technology and on-site support services; enable our consultants to undertake a wide range of procedures from routine investigations to complex surgery.

St Edmunds Hospital attracts over 80 consultants from the local area to practice privately here in Bury St Edmunds. This wealth of specialist expertise is supported by caring and professional staff, with dedicated nursing teams and Resident Medical Officers on duty 24 hours a day, providing care within a friendly and comfortable environment.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Rheumatology (10%)
  • Joint Pain (8%)
  • Upper Gastrointestinal Conditions (Oesophagus & Stomach) (6%)
  • Colonoscopy (5%)
  • Back Pain (5%)
  • Others (66%)

Specialties
  • Rheumatology
  • Cardiology
  • Cosmetic (Aesthetic) Medicine
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • Gastroenterology

insurers
  • General Medical
  • health-on-line
  • Bupa Fee Assured
  • Freedom Healthcare
  • April
  • The Exeter
  • Groupama
  • Simply Health
  • Healix
  • AXA PPP Healthcare
  • Four Points Assistance
  • Allianz Worldwide Care
  • WPA
  • Bupa
  • Legal & General
  • CS Healthcare
  • Saga Insurance
  • Cigna
  • Aviva Health
  • Vitality Health
  • Norwich Union
  • Aetna
  • The PHC
  • Benenden
  • Bupa Platinum

Opening hours

Monday

09:00 - 17:00

Tuesday

09:00 - 17:00

Wednesday

09:00 - 17:00

Thursday

09:00 - 17:00

Friday

09:00 - 17:00

Saturday

09:00 - 17:00

Sunday

09:00 - 17:00

Reviews

All reviews(152)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Rheumatology (23)
Joint Pain (20)
Cataract Surgery (18)
Upper Gastrointestinal Conditions (Oesophagus & Stomach) (15)
Colonoscopy (13)

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*Star rating based on patient reviews

152 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

My appointment was slightly delayed but staff were very friendly and the waiting room seemed clean

11 Apr 2024verified patient
Patient seen for:
Stomach / Abdominal Pain

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

14 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good. Friendly & helpful receptionists and nurses

10 Apr 2024verified patient
Patient seen for:
Diarrhoea
Acid Reflux
Upper Gastrointestinal Conditions (Oesophagus & Stomach)

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

14 Apr 2024

4

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Sometimes inefficient, and make errors. Friendly & polite, but it is necessary to check everything.

04 Apr 2024verified patient
Patient seen for:
Diarrhoea
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Acid Reflux

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. If you would like to contact us directly we can perhaps address the issues you have raised to improve services. Kind regards Jo Colman-Bown

10 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent from start to finish. All staff were friendly, helpful and made me feel at ease from checking in at reception to the care received post op. Thank you

02 Apr 2024verified patient
Patient seen for:
Inguinal Hernia Repair

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

06 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All staff very friending, calm and caring and Hospital welcoming and very clean. Rooms have everything you need.

28 Mar 2024verified patient
Patient seen for:
Laparoscopic Gallbladder Removal (Cholecystectomy)

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

03 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

When arrived, I was greeted in a very friendly manner. A kind gentleman then escorting me to my room and explained where everything was.

27 Mar 2024verified patient
Patient seen for:
Umbilical Hernia Repair
Inguinal Hernia Repair
Hernia

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

03 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent hospital. Not been there before Highly reccomend

26 Mar 2024verified patient
Patient seen for:
Hernia

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

28 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff can not do enough for you and very friendly

26 Mar 2024verified patient
Patient seen for:
Hernia

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

03 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Previously highly rated under a separate review.

26 Mar 2024verified patient
Patient seen for:
Colorectal Surgery

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

28 Mar 2024

4.5

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Excellent. Friendly and helpful staff both in person and on the phone. Clean premises. Easy to park.

25 Mar 2024verified patient
Patient seen for:
Prostate Cancer Diagnostics

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

28 Mar 2024
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Specialists

52 SPECIALISTS

Dr Rachel C Jones
Psychiatry

4.91

Patient trust score

162

patient reviews

0

professional endorsements
Mr Usman Hussain
Ophthalmology

4.99

Patient trust score

48

patient reviews

0

professional endorsements
Mr Timothy Justin
General Surgery

4.96

Patient trust score

27

patient reviews

2

professional endorsements
Mr Nitin Modi
Orthopaedic Surgery

0.00

Patient trust score

0

patient reviews

0

professional endorsements

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Mr Neil Keeling
General Surgery

4.95

Patient trust score

57

patient reviews

0

professional endorsements
Dr Krishna Basavaraju
Gastroenterology

4.97

Patient trust score

45

patient reviews

0

professional endorsements

5.00

Patient trust score

6

patient reviews

1

professional endorsement

0.00

Patient trust score

0

patient reviews

0

professional endorsements

DO

Rheumatology

0.00

Patient trust score

0

patient reviews

1

professional endorsement
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St Edmunds Hospital (part of Circle Health Group)

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Read articles from St Edmunds Hospital (part of Circle Health Group) explaining process of procedures and other important things you should know before choosing your provider.

Circle Health Group Articles

30 November 2023

circlehealthgroupco.uk

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FAQ

What are St Edmunds Hospital (part of Circle Health Group)'s reviews like?

St Edmunds Hospital (part of Circle Health Group)'s overall patient rating is 4.79 out of 5 stars on Doctify.

This is based on 152 reviews

Where is St Edmunds Hospital (part of Circle Health Group) located?

St Edmunds Hospital (part of Circle Health Group) is located at St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

When is St Edmunds Hospital (part of Circle Health Group) open?

St Edmunds Hospital (part of Circle Health Group) is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00), Saturday (09:00 - 17:00), Sunday (09:00 - 17:00)

What is the phone number for St Edmunds Hospital (part of Circle Health Group)?

+448083048915

What consultants work at St Edmunds Hospital (part of Circle Health Group)?

You can find a list of the consultants that work at St Edmunds Hospital (part of Circle Health Group) here

Does St Edmunds Hospital (part of Circle Health Group) accept new patients?

St Edmunds Hospital (part of Circle Health Group) generally accepts new patients.

Get in touch with this practice to enquire as a new patient