About Mid Essex Dental Care
Mid Essex Dental Care is a provider of dental services for the Kelvedon area as part of the Dentistry for You group of practices. They offer an extensive range of dental treatments including filling's (basic and cosmetic), root canal, tooth extractions, dentures, crowns and bridges, teeth whitening, veneers, smile makeovers, teeth straightening, implants, invisible braces, removable braces and aligners.
As a practice, they have a special interest in preventative dentistry. This means staff can advise you on the best technique to look after your teeth, preventing future more invasive dental treatment. To help you keep your oral health in check, automatic recall notifications will be sent out to you to ensure that you do not miss any check-ups.
The clinic prides itself on maintaining a welcoming atmosphere, questions from patients about their dental treatment are actively encouraged and will be addressed by staff. All pricing of treatments will be discussed with patients and patients will be promptly notified if there are any changes to pricing structure. The centre accepts both NHS and private patients.
Facilities at the clinic include a large waiting area with wheelchair access throughout the building, a children's area and on-site parking. The practice also has very good public transport connections.
Based on patient reviews & endorsements by other professionals
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
Enquire
Sunday
Enquire
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13 %
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*Star rating based on patient reviews
38 reviews
3.75
The receptionist was rude, she ignored me at the door several times, waking past and not even acknowledging me. When she finally unlocked the door she explained the surgery wasn’t open till 9am. Fair enough but my appointment was at 9am and as the first one of the day I had expected to be seen at 9am not let in at 9am. She asked me to put a mask on, I said no, I didn’t have to now and as I quite rightly pointed out she wasn’t wearing oneI? I said this in a perfectly reasonable manner, as it isn’t law now. She said she was behind a screen so didn’t need one. But I was the other side of the screen, so surely the same should apply? She said it was for the protection of others but there was no-one else there at this time. I said I would put on a mask if she would, she refused re-iterating the screen negated her wearing one. This same conversation went back and forth for several minutes, along with the fact that as you are a private practice you can do what you want, I didn’t understand this as I am an NHS patient of the practice. Also it is concerning that she uses that reason to do what she wants! I finally put a mask on when another patient arrived, out of respect for her not the receptionist. The receptionist then handed me a clipboard and pen to fill in a form, I asked her to sanitise the pen as she’d touched it and she refused saying all the pens had already been sanitised. She couldn’t see the irony in insisting I wear a mask to protect others and yet expected me to be happy to hold a pen she’d been handling. Rather than sanitising the pen she just glared at me from behind her screen and accused me of being awkward. When I finally got to see the hygienist some 15 minutes later I was highly impressed. The stark contrast between hers and the receptionists attitude was incredible. Friendly, polite, professional, helpful and cheerful. I’m very happy with my dentist Nadyn, she’s lovely and overall I’m happy with the service, but this isn’t the first time I’ve noticed the receptionist being stroppy with me and others, she needs to practice a few people skills in my opinion, as ‘front of house’ she dictates people’s first impressions of the practice. I have a feeling my review won’t be published, but perhaps this feedback will help to improve this lady’s attitude.
4.5
Staff were very helpful friendly and professional explained procedure very well n and put me at ease as I'm terrified of Dentist hence emergency Appt!! Great service I wish they were my permanent Dentist!!
3.5
I came today for a hygienist appointment and the reception staff were just unfriendly and cold. I was no greeted and was ignored whilst the two girls finished their conversation. Very unprofessional and very rude. The hygienist and her assistant however, were absolutely delightful and so professional and caring.
5
Lovely receptionist and good dentists
4
Lovely people but the wait time is always upwards of 30 mins, please text patients and let them know. Even if you get an early appt it’s half hour wait. This was also pre Covid!
5
Great
5
We went straight in with no wait time - we would definitely recommend this dental surgery! Our dentist was very friendly and I felt much more confident about my teeth afterwards. Thank you!
4.5
Very good patient care
5
Always vgood
4.75
Really good short wait riders
7 SPECIALISTS
What are Mid Essex Dental Care's reviews like?
Mid Essex Dental Care's overall patient rating is 4.81 out of 5 stars on Doctify.
This is based on 38 reviews
Where is Mid Essex Dental Care located?
Mid Essex Dental Care is located at 215-217 high Steet, Kelvedon, United Kingdom, C05 9JT
When is Mid Essex Dental Care open?
Mid Essex Dental Care is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)
What is the phone number for Mid Essex Dental Care?
+441376573777
What consultants work at Mid Essex Dental Care?
You can find a list of the consultants that work at Mid Essex Dental Care here
Does Mid Essex Dental Care accept new patients?
Mid Essex Dental Care generally accepts new patients.
Get in touch with this practice to enquire as a new patient here