4.9
409 reviews

New Victoria Hospital

184 Coombe Lane West, Kingston upon Thames, KT2 7EG
Overall rating
Overall
4.9
Friendliness
4.9
Wait time
4.9
Cleanliness
4.9
Top feedback
During my stay my opinion of the night staff was not great.
Read more
Welcome to New Victoria Hospital
Known for:
Dermatology
Obstetrics & Gynaecology
Orthopaedic Surgery
Paediatrics

About

New Victoria Hospital is a private, charity owned hospital based in Kingston upon the Thames, Surrey, and is one of the few remaining independent hospitals in the country. It has provided an excellent level of service to the local community for almost sixty years and is frequently ranked by patients as one of the top private hospitals in London.

With excellent standards of quality patient care, the expertise and compassion of staff together with constant investment in the latest and best equipment enables us to have an uncompromising commitment to our patient's safety and comfort. In nearly sixty years the hospital has never had any cases of healthcare-acquired MRSA or MSSA bacteraemia.

Consultants & Specialities

The Hospital offers excellent speed of access and flexibility with a wide range of multi-speciality surgery and medical patients admitted, including emergencies.

There are in excess of 150 highly skilled consultants at the hospital with the main specialities being Orthopaedic Surgery, Gynaecology, General Surgery and Gastroenterology

In addition, the Hospital has Chest Physicians, Dermatologists, Dieticians, Endoscopists, Endocrinologists, ENT surgeons, Elderly Care, Haematologists, Oncologists, Oral & Maxillo-Facial Surgeons, Paediatricians, Pain Physicians, Plastic Surgeons, Podiatrists, Psychiatrists, Rheumatologists, Speech Therapists, Urologists and Vascular Surgeons.

Outpatient Services

The Hospital's Outpatients and Clinics include:

Breast Clinics; Cardiac Diagnostics; Colposcopy and Loop Diathermy; Dietetics; Endoscopy Suit; Fetal Medicine Clinic; Hepatology; Intermittent Self-Catheterisation Clinics; Orthotic Service; Pain Management Clinics; Pathology Department; Pharmacy; Physiotherapy; See and Treat Hysteroscopy; Speech Therapy; Urodynamics Clinic; and Weight Loss Management & Bariatric Surgery Clinic.

Facilities;

The Hospital facilities include:

2 Wards

The Alexandra Ward comprises 21 single bedrooms with en-suite bathrooms accommodating both inpatient and day-case patients.

Each room is equipped with piped oxygen, nurse call system, including assist and cardiac arrest calls, direct dial telephones, three levels of lighting, satellite television, WiFi and secure facilities for valuables.

The Charles Hutton Day Unit comprises 14 bays with shared bath/shower and toilet facilities, accommodating day-case patients. Each bay is equipped with piped oxygen, nurse call system, including assist and cardiac arrest calls, WiFi, iPads and valuables storage.

3 Operating Theatres (one Laminar Flow)

1 Endoscopy theatre

Imaging

Physiotherapy

Cardiac Diagnostic Facility

12 Consulting Rooms

6 Treatment & Diagnostic Rooms

Pharmacy

Recently refurbished, all rooms have:

TV (including Sky News and Sky Sports)

Radio

WiFi

En-suite bathrooms

Air conditioning and temperature control

Telephones

Secure facilities for valuables

Quality & Accreditations

New Victoria Hospital is committed to the provision of exceptional standards. New Victoria Hospital was the first in the country to introduce ISO 9001 Quality Assurance. The Hospital is also accredited for the quality of its service by CHKS Healthcare Accreditation and Quality Unit and certified ISO 9001:2015. The Hospital’s management of sensitive data is ISO 27001 accredited.

Patient Satisfaction

The Hospital's patient feedback is independently monitored by an external company and in the last year, 98% of respondent patients said they were likely or extremely likely to recommend the Hospital to their family and friends and 98% said that overall nursing care was good or better. Compared to the other twenty-seven London private hospitals that also have their patient feedback independently monitored by the same company, the results are very significantly better and enable them to say unequivocally that they are, in the minds of their patients, the best private hospital in London.

Location

The Hospital is extremely well located for travel connectivity - by road (just off the A3); by train (Kingston upon Thames & Raynes Park stations as well as Wimbledon underground are all close by for bus or taxi). There is also free visitor parking.

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Opening Hours
Mon-Fri: 8:00 AM-8:00 PM
All specialties
Dermatology
Obstetrics & Gynaecology
Orthopaedic Surgery
Paediatrics
Ear Nose & Throat Surgery
Vascular Surgery
Treatments and Fees
A mammogram is a non-invasive imaging technique of the breast. It uses X-rays to image the breasts and detect signs of breast cancer.
Included
  • All Mammograms are double reports by Consultant Radiologists
  • BUPA Accredited
State of the art CT machine with lower does and faster scan times. Adaptive dose reduction.
Included
  • State of the art 128 slice Siemens Somatom Definition AS CT Scanner
  • Same Day Appointments
  • Scan Report within 24 Hours
Our Cardiac Service is Consultant led and supported by a multidisciplinary team of specialised Cardiac Physiologists. They provide rapid diagnosis and comprehensive investigations
Included
  • Adult Transthoracic Echocardiograms
  • Stress Echocardiogram
  • 12 lead resting ECG with interpretation
  • 24-hour ECG recorders
  • 48-hour ECG recorders
  • 7-14 day continuous ECG monitoring
  • 24-hour blood pressure monitors
  • Exercise Treadmill Tests
  • CT Calcium Scoring
  • CT Coronary Angiogram (non-invasive)
Fantastic MRI suite with great staff to make your experience better
Included
  • Same Day Appointments
  • Scan Report within 24 Hours
  • For comfort and for patients with claustrophobia, we have a modern, wide bore, short tunnel scanner
  • Listen to your own CD music or the radio
Brand new ultrasound with great image quality. Renown radiologists.
Included
  • Performed by Consultant Radiologist
  • Same Day Appointments
  • Report within 24 Hours
No results found
Reviews

All fine and in good order

Overall
Friendliness
Wait time
Cleanliness
24-06-2019
Source: Doctify

During my stay my opinion of the night staff was not great.

Overall
Friendliness
Wait time
Cleanliness
17-06-2019
Source: Doctify

Excellent service, especially from the nurse who was with me all day (Sherry) and her understanding of the difficulty I had with general anaesthetic, which required additional care from her side.

Overall
Friendliness
Wait time
Cleanliness
17-06-2019
Source: Doctify

The renovations to this hospital are brilliant.

Overall
Friendliness
Wait time
Cleanliness
03-06-2019
Source: Doctify
All New Victoria Hospital locations
United Kingdom
New Victoria Hospital
184 Coombe Lane West, Kingston upon Thames, KT2 7EG