• Appointment With Specialist
  • Treatment
  • Scan
  • All Specialties
  • Location
New Victoria Hospital
318 reviews+ Add review

Address

184 Coombe Lane West
KT2 7EG, Kingston upon Thames

Opening hours

Mon–Fri: 8:00 AM – 8:00 PM

Treatments

Cardiac Diagnostic ServicePrice unavailable

Scans

MRI ScanPrice unavailable
USS (Ultrasound)Price unavailable
Breast Screening (Mammogram)Price unavailable
CT scan (Computer Tomography)Price unavailable

Specialties

Gastroenterology

Nephrology (Renal Medicine)

Dermatology

Paediatrics

Ophthalmology

Radiology

Geriatric Medicine

Dietitian

Vascular Surgery

Orthopaedic Surgery

Plastic Surgery

Psychiatry

Ear Nose & Throat Surgery

Breast Surgery

Neurology

Oral & Maxillofacial Surgery

General Surgery

Respiratory Medicine

Urology

Obstetrics & Gynaecology

Pain Management

Endocrinology

Rheumatology

Psychology

Podiatry

Cardiology

Neurosurgery

Haematology

About

New Victoia Hospital is a private, charity owned hospital based in Kingston upon Thames, Surrey, and is one of the few remaining independent hospitals in the country. It has provided an excellent level of service to the local community for almost sixty years and is frequently ranked by patients as one of the top private hospitals in London.

With excellent standards of quality patient care, the expertise and compassion of staff together with constant investment in the latest and best equipment enables us to have an uncompromising commitment to our patients’ safety and comfort. In nearly sixty years the hospital has never had any cases of healthcare-acquired MRSA or MSSA bacteraemia.

Consultants & Specialities

The hospital offers excellent speed of access and flexibility with a wide range of multi-speciality surgery and medical patients admitted, including emergencies.

There are in excess of 150 highly skilled consultants at the hospital with the main specialities being Orthopaedic Surgery, Gynaecology, General Surgery and Gastroenterology

In addition, the hospital has Chest Physicians, Dermatologists, Dieticians, Endoscopists, Endocrinologists, ENT surgeons, Elderly Care, Haematologists, Oncologists, Oral & Maxillo-Facial Surgeons, Paediatricians, Pain Physicians, Plastic Surgeons, Podiatrists, Psychiatrists, Rheumatologists, Speech Therapists, Urologists and Vascular Surgeons.

Outpatient Services 

The hospital’s Outpatients and Clinics include:
Breast Clinics; Cardiac Diagnostics; Colposcopy and Loop Diathermy; Dietetics; Endoscopy Suit; Fetal Medicine Clinic; Hepatology; Intermittent Self-Catheterisation Clinics; Orthotic Service; Pain Management Clinics; Pathology Department; Pharmacy; Physiotherapy; See and Treat Hysteroscopy; Speech Therapy; Urodynamics Clinic; and Weight Loss Management & Bariatric Surgery Clinic. 

Facilities; 

The hospital facilities include: 

  • 2 Wards

The Alexandra Ward comprises 21 single bedrooms with en-suite bathrooms accommodating both inpatient and day-case patients.

Each room is equipped with piped oxygen, nurse call system, including assist and cardiac arrest calls, direct dial telephones, three levels of lighting, satellite television, WiFi and secure facilities for valuables.  

The Charles Hutton Day Unit comprises 14 bays with shared bath/shower and toilet facilities, accommodating day-case patients.  Each bay is equipped with piped oxygen, nurse call system, including assist and cardiac arrest calls, WiFi, iPads and valuables storage.   

  • 3 Operating Theatres (one Laminar Flow)
  • 1 Endoscopy theatre
  • Imaging
  • Physiotherapy
  • Cardiac Diagnostic Facility
  • 8 Consulting Rooms
  • Pharmacy

Recently refurbished, all rooms have: 

  • TV (including Sky News and Sky Sports)
  • Radio
  • WiFi
  • En-suite bathrooms
  • Air conditioning and temperature control
  • Telephones
  • Secure facilities for valuables

Quality & Accreditations

New Victoria Hospital is committed to the provision of exceptional standards. New Victoria Hospital was the first in the country to introduce ISO 9001 Quality Assurance. The hospital is also accredited for the quality of its service by CHKS Healthcare Accreditation and Quality Unit and certified ISO 9001:2008. The hospital’s management of sensitive data is ISO 27001 accredited.

Patient Satisfaction

The hospitals’ patient feedback is independently monitored by an external company and in the last year, 98% of respondent patients said they were likely or extremely likely to recommend the hospital to their family and friends and 98% said that overall nursing care was good or better. Compared to the other twenty-seven London private hospitals that also have their patient feedback independently monitored by the same company, the results are very significantly better and enable them to say unequivocally that they are, in the minds of their patients, the best private hospital in London.

Location

The hospital is extremely well located for travel connectivity - by road (just off the A3); by train (Kingston upon Thames & Raynes Park stations as well as Wimbledon underground are all close by for bus or taxi). There is also free visitor parking. 

+ Read More

Specialists

Reviews

BY A VERIFIED PATIENT

17-12-2018
Easy to organise, very efficient, very clear and reassuring doctor

BY A VERIFIED PATIENT

14-12-2018
Excellent friendly efficient and professional

BY A VERIFIED PATIENT

11-12-2018
Dr Ofo was very clear in his explanations and extremely reassuring. I feel more at ease now having seen him.

BY A VERIFIED PATIENT

11-12-2018
Staff very helpful and kind particularly Dr Ofo - made me feel very welcome and comfortable

BY A VERIFIED PATIENT

11-12-2018
Good discussion with Mr Ofo.

BY A VERIFIED PATIENT

11-12-2018
Great service from start to end - knowledgable, friendly and efficient

BY A VERIFIED PATIENT

07-12-2018
Warm welcomed. It was great. Many thanks!!!

BY A VERIFIED PATIENT

07-12-2018
Overall great experience. Efficient and polite staff across all departments I was involved with.

BY A VERIFIED PATIENT

06-12-2018
Excellent

BY A VERIFIED PATIENT

05-12-2018
Welcoming made us to relax

BY A VERIFIED PATIENT

04-12-2018
Convenient to get to and quick to get appointment.

BY A VERIFIED PATIENT

04-12-2018
Very good & quick service excellent friendly efficient staff

BY A VERIFIED PATIENT

04-12-2018
Very happy with my treatment by both Dr Mark Spring and Mr Ofo. I cannot thank them enough.

BY A VERIFIED PATIENT

04-12-2018
Very friendly, quick and professional service. Easy to book appointment.

BY A VERIFIED PATIENT

03-12-2018
Very friendly efficient staff

BY A VERIFIED PATIENT

30-11-2018
It was very good but it had no oxygen

BY A VERIFIED PATIENT

30-11-2018
Good meeting with the consultant

BY A VERIFIED PATIENT

30-11-2018
Very good. Swift service. Slight delay as doctor was busy.

BY A VERIFIED PATIENT

30-11-2018
Good experience. All questioned asked where answered fully.

BY A VERIFIED PATIENT

30-11-2018
Mr Ofo has been excellent. Thank you.

BY A VERIFIED PATIENT

30-11-2018
Very happy

BY A VERIFIED PATIENT

30-11-2018
Great

BY A VERIFIED PATIENT

30-11-2018
Excellent treatment, explanations and care

BY A VERIFIED PATIENT

27-11-2018
Excellent,very professional friendly and informative.

BY A VERIFIED PATIENT

27-11-2018
Great ! Lovely helpful staff and doctors. Thank you so much.

BY A VERIFIED PATIENT

27-11-2018
Very efficient.

BY A VERIFIED PATIENT

27-11-2018
I use the New Victoria for all my medical appointments, the staff are fantastic and very friendly. Mr. Ofo has been great with my throughout my hearing issues. As an anxious person it’s easy to worry about these things but he has always put me at ease.

BY A VERIFIED PATIENT

27-11-2018
Helpful and efficient

BY A VERIFIED PATIENT

23-11-2018
Friendly,kind and helpful

BY A VERIFIED PATIENT

22-11-2018
Fine

BY A VERIFIED PATIENT

21-11-2018
I had an appointment with the doctor Hooman SHERAFAT, and he was really nice and he explained very well my case. That make me feel much better and confident about my health. He is so far the best doctor that I encounter since I came to London. Thank you very much!

BY A VERIFIED PATIENT

21-11-2018
Very friendly staff all work together as a team. There was an equipment failure during surgery which was unfortunate but the theatre sister was very good with me and kept me calm

BY A VERIFIED PATIENT

21-11-2018
Excellent

BY A VERIFIED PATIENT

20-11-2018
Professional and efficient.

BY A VERIFIED PATIENT

20-11-2018
Thanks I got my ear back! Thanks to dr Ofo _ the service was fantastic 👍😀😀

BY A VERIFIED PATIENT

16-11-2018
Good

BY A VERIFIED PATIENT

16-11-2018
Helpful and efficient

BY A VERIFIED PATIENT

16-11-2018
Helpful staff, pleasant environment , charming consultants who are v explanatory, (fewer quality mags than in the past), and joined up treatment, not requiring more visits than necessary. Excellent, v trustworthy.

BY A VERIFIED PATIENT

16-11-2018
Well received and all explained. Answered all my questions - no complaints.

BY A VERIFIED PATIENT

16-11-2018
Excellent doctor and service

BY A VERIFIED PATIENT

16-11-2018
All the staff are extremely caring and the facilities excellent.

BY A VERIFIED PATIENT

16-11-2018
Dr Fletcher was excellent in her care of me, particularly in her sensitivity as I was anxious due to the private part of my body being under inspection. Thank you so much.

BY A VERIFIED PATIENT

16-11-2018
Very good

BY A VERIFIED PATIENT

13-11-2018
I saw Dr Offo and cannot recommend him enough, he was very kind and thorough my whole visit and experience was fantastic.

BY A VERIFIED PATIENT

12-11-2018
Very good

BY A VERIFIED PATIENT

12-11-2018
Efficient, comfortable waiting room, polite staff

BY A VERIFIED PATIENT

09-11-2018
Lovely Mr Ofo,

BY A VERIFIED PATIENT

09-11-2018
Always looked after. Polite etc

BY A VERIFIED PATIENT

09-11-2018
Excellent

BY A VERIFIED PATIENT

09-11-2018
Very friendly and helpful. Also very reassuring throughout

BY A VERIFIED PATIENT

06-11-2018
Good

BY A VERIFIED PATIENT

05-11-2018
Easy to find, great staff, good parking, appointment was on time. Good around service it’s shame I’m ill 😍

BY A VERIFIED PATIENT

03-11-2018
Amazing 😉

BY A VERIFIED PATIENT

02-11-2018
Easy parking and very nice staff

BY A VERIFIED PATIENT

01-11-2018
Excellent

BY A VERIFIED PATIENT

31-10-2018
Dr Sherafat is charming competent reassuring and professional

BY A VERIFIED PATIENT

28-10-2018
Fantastic

BY A VERIFIED PATIENT

26-10-2018
Mr Ofo was fantastic

BY A VERIFIED PATIENT

26-10-2018
Very good

BY A VERIFIED PATIENT

26-10-2018
Kind, caring, efficient staff for all the procedures I’ve done. Mr Ofo has been v helpful and pleasant to work with and I am grateful for his insight.

BY A VERIFIED PATIENT

26-10-2018
Was very comfortable and the ladies that helped with the CT scan made it very easy and painless . Was a good experience overall all within the time frame

BY A VERIFIED PATIENT

23-10-2018
Great care during and following my procedure , felt at ease and all staff really lovely and kind

BY A VERIFIED PATIENT

23-10-2018
Everything amazing

BY A VERIFIED PATIENT

19-10-2018
Very good, efficient, friendly, doctor Ofo calm and knowledgeable and friendly

BY A VERIFIED PATIENT

17-10-2018
Great care

BY A VERIFIED PATIENT

13-10-2018
Excellent reception staff and consultant appointment.

BY A VERIFIED PATIENT

12-10-2018
Excellent. Staff very friendly and helpful.Dr Clark very thorough and listened to all my concerns.

BY A VERIFIED PATIENT

09-10-2018
Well treated and very good care received

BY A VERIFIED PATIENT

09-10-2018
Fab professional friendly

BY A VERIFIED PATIENT

08-10-2018
Great apart from the parking.

BY A VERIFIED PATIENT

08-10-2018
Excellent manner and service.

BY A VERIFIED PATIENT

08-10-2018
All good

BY A VERIFIED PATIENT

06-10-2018
Excellent polite service from staff. Very supportive and helpful.

BY A VERIFIED PATIENT

05-10-2018
Great experience overall with mr Ofo

BY A VERIFIED PATIENT

05-10-2018
Excellent

BY A VERIFIED PATIENT

05-10-2018
Absolutely brilliant, very well looked after all the way through

BY A VERIFIED PATIENT

03-10-2018
Always pleasant staff and never had to wait too long.

BY A VERIFIED PATIENT

28-09-2018
Fantastic

BY A VERIFIED PATIENT

25-09-2018
Good hospital experience

BY A VERIFIED PATIENT

22-09-2018
Friendly staff

BY A VERIFIED PATIENT

21-09-2018
Very friendly and helpful staff excellent facilities

BY A VERIFIED PATIENT

20-09-2018
Excellent

BY A VERIFIED PATIENT

19-09-2018
Very easy. Nice to get MRI on same day.

BY A VERIFIED PATIENT

14-09-2018
Bit slow being seen

BY A VERIFIED PATIENT

14-09-2018
Very comfortable hospital stay

BY A VERIFIED PATIENT

14-09-2018
Excellent

BY A VERIFIED PATIENT

12-09-2018
Good

BY A VERIFIED PATIENT

11-09-2018
Great service great Hospital

BY A VERIFIED PATIENT

10-09-2018
The medical team headed by mr Horgan was excellent and I feel very satisfied with the procedures and the result . The hospital is excellent and the waiting area prior to operation was highly comfortable. All was good . I found every thing relating to the hospital was most satisfactory

BY A VERIFIED PATIENT

04-09-2018
Thank you very much

BY A VERIFIED PATIENT

04-09-2018
Kind clear and related well to a child

BY A VERIFIED PATIENT

03-09-2018
As always, a cheerful, polite and efficient reception.

BY A VERIFIED PATIENT

31-08-2018
Thorough, friendly,helpful

BY A VERIFIED PATIENT

23-08-2018
All very good Thank you

BY A VERIFIED PATIENT

23-08-2018
Brilliant

BY A VERIFIED PATIENT

23-08-2018
Lovely hospital

BY A VERIFIED PATIENT

21-08-2018
Overall, very good experience.

BY A VERIFIED PATIENT

20-08-2018
Very nice

BY A VERIFIED PATIENT

16-08-2018
Queues very busy but overall great

BY A VERIFIED PATIENT

14-08-2018
Well managed