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New Victoria Hospital
23 reviews+ Add review

Address

184 Coombe Lane West
KT2 7EG, Kingston upon Thames

Opening hours

Mon–Fri: 8:00 AM – 8:00 PM

Specialties

Gastroenterology

Dietician

Cardiology

Plastic Surgery

General Surgery

Neurosurgery

Haematology

Dermatology

Paediatrics

Neurology

Obstetrics & Gynaecology

Rheumatology

Radiology

Geriatric Medicine

Vascular Surgery

Nephrology (Renal Medicine)

Orthopaedic Surgery

Endocrinology

Pain Management

Ear Nose & Throat Surgery

Psychiatry

Oral & Maxillofacial Surgery

Respiratory Medicine

Ophthalmology

Podiatry

Breast Surgery

Urology

About

New Victoia Hospital is a private, charity owned hospital based in Kingston upon Thames, Surrey, and is one of the few remaining independent hospitals in the country. It has provided an excellent level of service to the local community for almost sixty years and is frequently ranked by patients as one of the top private hospitals in London.

With excellent standards of quality patient care, the expertise and compassion of staff together with constant investment in the latest and best equipment enables us to have an uncompromising commitment to our patients’ safety and comfort. In nearly sixty years the hospital has never had any cases of healthcare acquired MRSA or MSSA bacteraemia.

Consultants & Specialities

The hospital offers excellent speed of access and flexibility with a wide range of multi-speciality surgery and medical patients admitted, including emergencies.

There are in excess of 150 highly skilled consultants at the hospital with the main specialties being Orthopaedic Surgery, Gynaecology, General Surgery and Gastroenterology

In addition the hospital has Chest Physicians, Dermatologists, Dieticians, Endoscopists, Endocrinologists, ENT surgeons, Elderly Care, Haematologists, Oncologists, Oral & Maxillo-Facial Surgeons, Paediatricians, Pain Physicians, Plastic Surgeons, Podiatrists, Psychiatrists, Rheumatologists, Speech Therapists, Urologists and Vascular Surgeons.

Outpatient Services 

The hospital’s Outpatients and Clinics include:
Breast Clinics; Cardiac Diagnostics; Colposcopy and Loop Diathermy; Dietetics; Endoscopy Suit; Fetal Medicine Clinic; Hepatology; Intermittent Self-Catheterisation Clinics; Orthotic Service; Pain Management Clinics; Pathology Department; Pharmacy; Physiotherapy; See and Treat Hysteroscopy; Speech Therapy; Urodynamics Clinic; and Weight Loss Management & Bariatric Surgery Clinic. 

Facilities; 

The hospital facillties include: 

  • 2 Wards

The Alexandra Ward comprises 21 single bedrooms with en-suite bathrooms accomodating both inpatient and day-case patients.

Each room is equipped with piped oxygen, nurse call system, including assist and cardiac arrerst calls, direct dial telephones, three levels of lighting, satellite television, WiFi and secure facilities for valuables.  

HDU: Within Alexandra Ward there is a 2 bedded High Dependency Unit equipped to care for CCL2 patients.

The Charles Hutton Day Unit comprises 14 bays with shared bath/shower and toilet facilities, accomodating day-case patients.  Each bay is equipped with piped oxygen, nurse call system, including assist and cardiac arrest calls, WiFi, iPads and valuables storage.   

  • 3 Operating Theatres (one Laminar Flow)
  • 1 Endoscopy theatre
  • Imaging
  • Physiotherapy
  • Cardiac Diagnostic Facility
  • 8 Consulting Rooms
  • Pharmacy

Recently refurbished, all rooms have: 

  • TV (including Sky News and Sky Sports)
  • Radio
  • WiFi
  • En-suite bathrooms
  • Air conditioning and temperature control
  • Telephones
  • Secure facilities for valuables

Quality & Accreditations

New Victoria Hospital is committed to the provision of exceptional standards. New Victoria Hospital was the first in the country to introduce ISO 9001 Quality Assurance. The hospital is also accredited for the quality of its service by CHKS Healthcare Accreditation and Quality Unit and certified ISO 9001:2008. The hospital’s management of sensitive data is ISO 27001 accredited.

Patient Satisfaction

The hospitals’ patient feedback is independently monitored by an external company and in the last year 98% of respondent patients said they were likely or extremely likely to recommend the hospital to their family and friends and 98% said that overall nursing care was good or better. Compared to the other twenty seven London private hospitals that also have their patient feedback independently monitored by the same company, the results are very significantly better and enable them to say unequivocally that they are, in the minds of their patients, the best private hospital in London.

Location

The hospital is extremely well located for travel connectivity - by road (just off the A3); by train (Kingston upon Thames & Raynes Park stations as well as Wimbledon underground are all close by for bus or taxi). There is also free visitor parking. 

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Specialists

Reviews

BY A VERIFIED PATIENT

19-01-2018
Very good service, excellent doctor

BY A VERIFIED PATIENT

18-01-2018
The outpatient clinic is always very professional

BY A VERIFIED PATIENT

18-01-2018
Easy, polite

BY A VERIFIED PATIENT

18-01-2018
Good facilities and staff

BY A VERIFIED PATIENT

17-01-2018
Amazing

BY A VERIFIED PATIENT

17-01-2018
Nothing to add

BY A VERIFIED PATIENT

15-01-2018
I had a gastroscope. Everyone was efficient and kind.

BY A VERIFIED PATIENT

12-01-2018
Efficient

BY A VERIFIED PATIENT

11-01-2018
Nice and welcoming.

BY A VERIFIED PATIENT

05-01-2018
I was nervous about my appointment but feel so much better on way out,

BY A VERIFIED PATIENT

14-12-2017
Excellent practice

BY A VERIFIED PATIENT

06-12-2017
No problems

BY A VERIFIED PATIENT

06-12-2017
Good experience

BY A VERIFIED PATIENT

05-12-2017
So far good.

BY A VERIFIED PATIENT

04-12-2017
Seen on time

BY A VERIFIED PATIENT

04-12-2017
Was cared for all day

BY A VERIFIED PATIENT

04-12-2017
Good

BY A VERIFIED PATIENT

04-12-2017
It’s been very good experience attending the hospital.

BY A VERIFIED PATIENT

28-11-2017
Excellent

BY A VERIFIED PATIENT

20-11-2017
I made a joke about hard poached eggs. I understand this is a hospital not a hotel but Enzo from the kitchen came to see me, explained and we ‘cooked up a solution’! The last time I had this kind of treatment was in a 6 star hotel in Dubai.

BY A VERIFIED PATIENT

20-11-2017
Angelic has taken excellent care of me. She was very patient and caring; explaining everything in detail. I felt she was respectful and she understood my need to be reassured. Lovely room, exceptional toilet facilities!

BY A VERIFIED PATIENT

20-11-2017
My nurse Amy was excellent. I can honestly say for all previous procedures I have had privately, Amy was by far the kindest, most supportive, efficient and capable nurse I have ever had the pleasure to be cared for by.

BY A VERIFIED PATIENT

20-11-2017
Admitting nurse was helpful and friendly, kept me fully informed. This is the fourth time I’ve had surgery here and as always the treatment and the service has been exceptional.