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Priory Hospital Bristol

Priory Hospital Bristol

Heath House Lane Stapleton, Bristol, United Kingdom, BS16 1EQ

Verified profile
Verified profile

Patient Trust Score

4.61

30 patient reviews

4.60
Overall Experience
4.60
Cleanliness
4.70
Friendliness
4.53
Wait time

26 recommendations for:

Depression(7)
Addiction(6)
Anxiety Disorder(5)
Other(8)

Recent patient review

23 Mar 2024

The staff have been amazing caring and gentle I have been enjoying my time here and...

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About

About Priory Hospital Bristol

Priory Hospital Bristol delivers the finest quality treatment to individuals, couples and families suffering from psychiatric conditions like depression, anxiety and stress, post-traumatic stress disorder and obsessive-compulsive disorder. It provides vital day care programmes for people struggling with addiction, whether they're addicted to a substance or an unhelpful behaviour. Complex disorders are not a problem – the hospital accepts people who might not have responded well to previous treatments, confident in their ability to help them heal. The care is patient-centred, inspired by the latest psychological research and science. And the place is in a gorgeous location, quiet and leafy, set in a lovely Listed building with extensive private grounds to relax in. There are well-being related activities on tap, from yoga, meditation and community-based trips to social exposure groups, and this helps make it one of Britain's leading centres for treating mental conditions. There's more. As a recognised training hospital, Bristol is perfect for patients with complicated and unusual problems, offering treatment programmes guided by the latest psychological research. A highly experienced professional team of leading psychiatrists, psychologists, therapists and mental health nurses lead the way, tailoring treatment to the specific needs of each patient within an individual programme of therapy. No wonder they achieve the best possible outcomes so often.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Depression (27%)
  • Addiction (23%)
  • Anxiety Disorder (19%)
  • Post-Traumatic Stress Disorder (PTSD) (8%)
  • Neuropsychology (4%)
  • Others (19%)

Specialties
  • Psychiatry
  • Psychology
Subspecialties
  • Addiction
  • Neuropsychology
  • Child & Adolescent Psychiatry
  • Old Age Psychiatry

All conditions and treatments
  • Depression
  • Anxiety Disorder
  • Post-Traumatic Stress Disorder (PTSD)
  • Obsessive Compulsive Disorder (OCD)
  • Addiction
  • Rapid Transformational Therapy (RTT)

Treatments & fees

Autistic Spectrum Disorder

£1 - £1

Specialist Addiction Day Care Programme

£1 - £1

Post-traumatic Stress Disorder

£1 - £1

One to One Therapy

£1 - £1

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews(30)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Depression (7)
Addiction (6)
Anxiety Disorder (5)
Post-Traumatic Stress Disorder (PTSD) (2)
Bipolar Disorder (1)

77 %

20 %

0 %

0 %

3 %

*Star rating based on patient reviews

30 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff have been amazing caring and gentle I have been enjoying my time here and felt at peace and treated with compassion :)

23 Mar 2024verified patient
Patient seen for:
Neuropsychology
One to One Therapy
Post-Traumatic Stress Disorder (PTSD)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Absolutely fantastic and life changing. Never have I felt so safe, welcome and not judged. With the right attitude and application the time spent with trained professional therapists, nurses, general staff, management has been truly amazing. I felt privileged to have spent my time in here with a great deal of tools to aid me on my continuing addiction recovery. Ignore and bad media that suggests The Priory is where celebrities go. Everybody who passes through her from day one until the discharge is treated like a celebrity. It’s a 4 week period of my life I will never forget, I will look back with gratitude and humility always. 10/10. Holbrook Ward staff, every single one of them. Everyone from Ward Manager down and across have been a breath of fresh air and I will sadly miss them all. Time to get back to life on life’s terms and approach life with positivity no matter what is thrown my way in the future.

20 Mar 2024verified patient
Patient seen for:
Post-Traumatic Stress Disorder (PTSD)
Anxiety Disorder
Addiction

Reply from Priory Hospital Bristol

Thank you for your feedback in relation to Priory Hospital Bristol, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

21 Mar 2024

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Calm, good amount of sunlight, a little unclear of directions if first time arriving.

25 Jan 2024verified patient
Patient seen for:
Depression
Anxiety Disorder
Counselling

Reply from Priory Hospital Bristol

Thank you for your valuable feedback, it is really important to us. We will take note of comments made and look to determine whether we can make improvements within this area. Many Thanks, Nadine Jones. Hospital Director

30 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent facilities and a very good service

18 Jan 2024verified patient
Patient seen for:
Stress
Depression

Reply from Priory Hospital Bristol

Thank you for your taking the time to share positive feedback about Priory Hospital Bristol. It is great to read that you were pleased with the hospital facilities and services provided. Nadine Jones, Hospital Director.

25 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The past 28 days on Holbrook Ward has changed my life each and every member of staff from the ward, therapy Team, kitchen and reception are so friendly and kind. I feel at home here and don’t want to leave. I struggled for more than 13 years with opioids and alcohol right from the age of 18 to now at the grand old age of 43. This stay in the priory. Bristol has been the best thing I have ever done and money well spent Dr Iosub has been wonderful also, and I can’t thank the Priory and Holbrook Ward enough. Lots of therapy and activities to do has meant a brilliant (but busy) 28 days, but if you are struggling with addiction and need the help and really do want to change, this will be the best money that you have ever spent. I feel the treatment and support I have received so far has helped my recovery through intense therapy and medically assisted detox. This stay at the primary has given me the tools to live a meaningful and clean life. I have always been supported to have visitors and family and even my husband feels at home here all of the staff on the ward are amongst the most kindest non-judgemental people I have ever met. They are always willing to talk make you feel safe, and are really approachable. The food here has been lovely and plenty of it. In fact I have gone up to dress sizes in 28 days! The ward environment is spotless clean and tidy. Alongside the therapy, we also have yoga classes, art therapy and staff are willing to complete activities with me. For example, crochet, and making things like a flower display. During my stay here I have also had Reiki which was a completely new experience for me. I feel completely secure and safe and I’m involved in creating my Care plans. The manager of the ward is absolutely wonderful. She is so approachable checks in with me every day, and she strives for the very best for us. I love each and every one of the staff members here and just wanted to say thank you from the bottom of my heart

14 Jan 2024verified patient
Patient seen for:
Anxiety Disorder
Depression
Addiction

Reply from Priory Hospital Bristol

Thank you for your positive feedback about Priory Hospital Bristol and in particular your experience on Holbrook Ward and the team responsible for your care. Your comments really are welcomed and will mean a great deal to our team who are committed to providing the highest quality of care.. It is great to hear that your stay was helpful to you. Thank you again for taking the time to provide us with valuable feedback. Nadine Jones, Hospital Director

18 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff at the hollbrook ward, were some of the nicest people I have met. I thank each and everyone of you.

10 Nov 2023verified patient
Patient seen for:
Depression
Addiction

Reply from Priory Hospital Bristol

It is great to hear such positive feedback in relation to our private service Holbrook, your comments really are welcomed. We are committed to providing the highest quality of care. Thank you for taking the time to provide us with valuable feedback.

23 Nov 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent, life saving opportunity and excellent facilities

09 Nov 2023verified patient
Patient seen for:
Suicide Thoughts
Depression

Reply from Priory Hospital Bristol

Thank you for taking the time to review our service and it is great to read that you had such a positive experience. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback.

23 Nov 2023

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff excellent and go above and beyond to make you feel comfortable and welcome. Sessions well structured. Very relaxing environment on Holborn Ward.

08 Nov 2023verified patient
Patient seen for:
Addiction

Reply from Priory Hospital Bristol

Thank you for taking the time to review our service and it is great to read that you had such a positive experience. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback.

23 Nov 2023

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very supportive ward staff and therapists. Good atmosphere, good place to recover

06 Nov 2023verified patient
Patient seen for:
Anxiety Disorder
Addiction
Depression

Reply from Priory Hospital Bristol

Thank you for taking the time to review our service and it is great to read that you had such a positive experience. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback.

23 Nov 2023

1

1.00
Overall Experience
1.00
Cleanliness
1.00
Friendliness
1.00
Wait time

Today my cousin & I visited my auntie at Blackwell ward who is a patient that has been detained under the mental health act under section2. My cousin I was with during the visit is her daughter. Appalling experience, with no real guidance & no safety put in place. Our bag for the patient wasn’t checked, we weren’t asked if needed any safety, we were in a room during a kick off from another patient with no staff & no alarm, it took for the patient we went to visit to protect us then it triggered her PTSD which she also suffers from. We mentioned all this to the nurse manager & said that we don’t feel safe, we had then gone back in to the room with the patient with still no further safety. This point they also locked the door! With no alarm that had been given & no guidance in case anything happened. The patient we were visiting then cried & cried out hard & loud & went into one of her “episodes” where she was passed out on the floor. We then realised we were locked in! I then had to knock on the window to try & grab someone’s attention to come help. Which wasn’t immediate as no one was in the corridor & no one did any checks on us. We then had to leave & could only wait by the door whilst multiple patients were walking past. We had then raised this with the ward manager & she explained we had come on a “hectic” day & they were short staff & it wouldn’t normally happen. Which I’m sorry isn’t okay, even if you are short staff & have a visit the safety of the visitors should be put in place. This isn’t my first time visiting a patient at a mental health institute it is my 4th & the first time I felt unsafe & disappointed in the lack of communication.

31 Oct 2023verified patient

Reply from Priory Hospital Bristol

We are sorry to hear that you had a negative experience at Priory Hospital Bristol. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact the team at Priory Hospital Bristol. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

23 Nov 2023
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Specialists

6 SPECIALISTS

Dr Prabhakaran Naveen
Psychiatry

5.00

Patient trust score

1

patient review

0

professional endorsements

5.00

Patient trust score

1

patient review

0

professional endorsements

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Dr Radu Iosub
Psychiatry

4.33

Patient trust score

1

patient review

0

professional endorsements

0.00

Patient trust score

0

patient reviews

0

professional endorsements

LG

Psychiatry

0.00

Patient trust score

0

patient reviews

0

professional endorsements

FAQ

What are Priory Hospital Bristol's reviews like?

Priory Hospital Bristol's overall patient rating is 4.61 out of 5 stars on Doctify.

This is based on 30 reviews

Where is Priory Hospital Bristol located?

Priory Hospital Bristol is located at Heath House Lane Stapleton, Bristol, United Kingdom, BS16 1EQ

When is Priory Hospital Bristol open?

Priory Hospital Bristol is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What is the phone number for Priory Hospital Bristol?

+441179525255

What consultants work at Priory Hospital Bristol?

You can find a list of the consultants that work at Priory Hospital Bristol here

Does Priory Hospital Bristol accept new patients?

Priory Hospital Bristol generally accepts new patients.

Get in touch with this practice to enquire as a new patient here