Very calm and stress free.
Well organised, on time , polite and efficient staff
I can,t thank you enough for your understanding care and direction. Having had two previous failed attempts anxiety was high but completely disappeared with your expertise. I can’t thank you enough.
Saima made me feel very comfortable from the start as I was a little nervous - having never had one before. She was very thorough from the start, being sure to double check all of my details were correct. Very friendly and polite. The whole experience itself was really nothing to be afraid of, was really nice to just sit back and relax whilst watching planet earth :) being able to see Saima through the window made everything less intimidating and she always informed me of everything that was going on and how long each individual scan was to take. Great experience, thanks very much.
Really well, relaxing, not to clinical, and friendly staff
Excellent all round. Fitted me in on the day. Put me at ease and was truly an easy experience. All staff were lovely. Can’t praise hem enough. Thank you.
All fantastic lovely staff
Excellent care given at all times
Very accommodating and staff very pleasant and non judgemental
Relaxing, reassured, friendly
Staff brilliant and reassuring
Wonderful care and attention to detail. Thank you
Very reassuring in approach
Great service eased my nervousness
Excellent staff put me at ease.
Good for claustrophobics although sides very close. If noise bothers you tap and count
Fantastic. They talked us through everything. Nothing was too much trouble
Smooth service. Comfortable scan
Staff very helpful and very pleasant.
Rey smooth and professional. Staff were very reassuring too.
I have enjoyed my visit and the staff are friendly. I feel very safe in their care and the film in the room was great.
Comfortable compared to traditional mri machines
Felt totally confident and relaxed. Excellent radiographer and put me totally at ease.
Great service lovely people made me feel at ease
All was very straight forward and friendly
Was made at ease. Very professional
Thank you so much for the kindness and patience
Very welcoming guided through every step clearly
excellent. Marvellous for claustrophobic people.Would recommend.
Calm helpful very efficient nd friendly many Hank’s
Excellent service and very professional staff
Very professional and efficient, no delays and a full explanation and reassurance given
My mom has mnd so is fairly immobile and cannot walk but both Ray and Sarah made this experience much more pleasant than previous experiences at the QE in Birmingham. They helped work out how to transfer my mom safely and make sure she was in as little pain as possible. The staff are all so welcoming and helpful and we cannot tell you how much we appreciate this. They were so professional in their approaches and made sure my mom was comfortable and happy throughout the process.
Very impressed with staff
Staff very friendly,went through all details with me and calmed me down as as I had a bad fear of normal MRI,
Excellent service, easy parking, friendly staff
Superb staff and scanner. Was unable four times previously to be scanned but his time was brilliant- so different and much better than other experiences. I will recommend Upright MRI to everyone.
A learning experience.not a bad one
Another great experience put at ease and was talked through everything
Very friendly and professional team; I was made to feel very relaxed as I suffer panic attacks great place 5 stars , thank you
Fantastic service. My nerves eased during my scan
Comfortable scan. Great team
Very friendly and professional and reassuring
Friendly team and very welcoming.
Friendly team and very welcoming
Super, professional, thoughtful staff. Upright scanner so much better than ‘tunnel’ ones.
Was pleasantly surprised at how comfortable the experience was from beginning to end. She took time to help me with difficulties specific to my needs. I was reassured really well on the phone prior to my scan, during and after my scan
Quick service& professional staff
Fantastic, highly recommended.
The staff were very welcoming and helpful, made me feel at ease. Overall, a very good experience.
Great experience helpful staff
The whole experience was great. Thank you
It was a better experience than my first scan at Russell’s hall .THankyou for helping me through it
Professional staff with a warm welcoming
Second visit. Great experience again
Professional staff & lovely environment
Couldn’t be more scared but the staff calmed me right down They make you feel safe and relaxed
Very good and very welcoming. Scan was very easy to sit through. Thank you
Fantastic service, much better than the tube scanners