Comfortable compared to traditional mri machines
Felt totally confident and relaxed. Excellent radiographer and put me totally at ease.
Great service lovely people made me feel at ease
All was very straight forward and friendly
Was made at ease. Very professional
Thank you so much for the kindness and patience
Very welcoming guided through every step clearly
excellent. Marvellous for claustrophobic people.Would recommend.
Calm helpful very efficient nd friendly many Hank’s
Excellent service and very professional staff
Very professional and efficient, no delays and a full explanation and reassurance given
My mom has mnd so is fairly immobile and cannot walk but both Ray and Sarah made this experience much more pleasant than previous experiences at the QE in Birmingham. They helped work out how to transfer my mom safely and make sure she was in as little pain as possible. The staff are all so welcoming and helpful and we cannot tell you how much we appreciate this. They were so professional in their approaches and made sure my mom was comfortable and happy throughout the process.
Very impressed with staff
Staff very friendly,went through all details with me and calmed me down as as I had a bad fear of normal MRI,
Excellent service, easy parking, friendly staff
Superb staff and scanner. Was unable four times previously to be scanned but his time was brilliant- so different and much better than other experiences. I will recommend Upright MRI to everyone.
A learning experience.not a bad one
Another great experience put at ease and was talked through everything
Very friendly and professional team; I was made to feel very relaxed as I suffer panic attacks great place 5 stars , thank you
Fantastic service. My nerves eased during my scan
Comfortable scan. Great team
Very friendly and professional and reassuring
Friendly team and very welcoming.
Friendly team and very welcoming
Super, professional, thoughtful staff. Upright scanner so much better than ‘tunnel’ ones.
Was pleasantly surprised at how comfortable the experience was from beginning to end. She took time to help me with difficulties specific to my needs. I was reassured really well on the phone prior to my scan, during and after my scan
Quick service& professional staff
Fantastic, highly recommended.
The staff were very welcoming and helpful, made me feel at ease. Overall, a very good experience.
Great experience helpful staff
The whole experience was great. Thank you
It was a better experience than my first scan at Russell’s hall .THankyou for helping me through it
Professional staff with a warm welcoming
Second visit. Great experience again
Professional staff & lovely environment
Couldn’t be more scared but the staff calmed me right down They make you feel safe and relaxed
Very good and very welcoming. Scan was very easy to sit through. Thank you
Fantastic service, much better than the tube scanners
Great service and great staff
I was very nervous but the team made me very relaxed. I'd recommend to anyone.
Very professional and friendly environment and staff
Sarah and Ray Saved the day because I didn’t think I could go through with the MRI after a previous panic attack and claustrophobia in another hospital scan
Brilliant service & welcoming. Helped my fiancé to have the scans that could not have usual MRI.
Very professional, just need a bigger sign to find you.
Very polite staff, very good service
Lovely polite staff. Straightforward procedure
I'm much less terrifying experience than I had anticipated all staff was very helpful and kind and reassuring and I would recommend it to anyone and the whole experience was much less stressful
Radiographer Saima was brilliant! Absolutely amazing service. 5 stars!!!
Yes Sarah really is amazing