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Dr Carol Xie

Dr Carol Xie

ENT Surgeon

Basingstoke, RG24 9NA

Verified profile

14 years of experience

Verified profile

14 years of experience

Patient Trust Score

4.91

22 patient reviews
4.91
Overall Experience
4.86
Bedside Manner/Professionalism
4.95
Explanation

42 recommendations for:

Adult Ear, Nose & Throat Surgery(8)
Hearing Loss(6)
Paediatric Ear, Nose & Throat Surgery(6)
Other(22)

Recent patient review

17 Apr 2024

I had cholesteatoma surgery and Dr Xie made sure that all my questions were answered. She...

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About

Miss Carol Xie is an accomplished ENT & Otology Consultant currently serving at Basingstoke and North Hampshire Foundation Trust, University of Southampton Auditory Implant Service, Hampshire Clinic and the Candover Clinic.

Miss Xie earned her MBChB in Medicine from the University of Glasgow in 2009. She completed a MSc in Otology & Audiology from the Ear Institute of University College London, achieving a distinction (2019). She also has a BSc in Immunity in Health and Disease (2007) and a PGDip in Clinical Education (2014). 

Miss Xie's professional journey has been marked by a dedication to excellence and specialisation. She completed her ENT training in London and gained valuable experience  through rotations at renowned institutions such as Guy’s and St Thomas’, Great Ormond Street, and St George’s Hospitals.

Recipient of the prestigious Thomas Wickham Jones fellowship in 2022/23, Miss Xie specialised in Lateral Skull Base and Auditory Implants during an advanced Otology fellowship in Auckland, New Zealand. Within the University of Southampton Auditory Implant Service (USAIS), she is a key member of the auditory implant team, participating in the Multi-Disciplinary Team (MDT). She pioneered and established the cochlear implant service at Basingstoke and North Hampshire Hospital in 2023, expanding the USAIS hub and spoke model, demonstrating her commitment to service development and innovation. 

Miss Xie's dedication to her patients is evident in her extensive surgical experience. She has amassed a logbook of thousands of operations, including 163 cochlear implants, highlighting her commitment to improving the lives of those she serves.                   

One of Miss Xie's core principles is effective communication, both with patients and colleagues. She values learning from others and is committed to a continuous journey of improvement, always striving to make the best even better.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Adult Ear, Nose & Throat Surgery (19%)
  • Hearing Loss (14%)
  • Paediatric Ear, Nose & Throat Surgery (14%)
  • Deafness (12%)
  • Cholesteatoma (10%)
  • Others (31%)

Subspecialties
  • Adult Ear, Nose & Throat Surgery
  • Paediatric Ear, Nose & Throat Surgery
  • Otology
  • Rhinology

All conditions and treatments
  • Hearing Loss
  • Deafness
  • Cholesteatoma
  • Ear Infections
  • Balance Problems & Disorders
  • Basal Cell Carcinoma
  • Benign (Non-Cancerous) Skin Conditions
  • Earache (Ear Pain)
  • Eardrum Perforations
  • Otosclerosis
  • Cochlear Implants
  • Ear Microsuction
  • Ear Wax Removal
  • Abscess Incision and Drainage
  • Adenoidectomy
  • Biopsy Procedures
  • Bone Conduction Implant (BCI)
  • Canalplasty
  • Cyst Removal
  • Ear Lobe Reconstruction

Registered with

General Medical Council

No. 7036966


Qualifications

MB ChB 2009 University of Glasgow 2009

BSc Immunity in Health and Disease 2007

PGDip Clinical Education 2014

MSc Otology & Audiology UCL 2019

FRCS 2020


languages spoken
  • English
  • Mandarin
consultation fees
  • New appointment: £220
  • Follow-up appointment: £150

insurers
  • Bupa Fee Assured
  • Healix
  • Bupa
  • WPA
  • Cigna
  • Aviva Health
  • Vitality Health
  • AXA PPP Healthcare

Location

All locations

Candover Clinic

4.85
(2020)
Aldermaston Road, Basingstoke, United Kingdom, RG24 9NA
Aldermaston Road, Basingstoke, United Kingdom, RG24 9NA
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4.75
(225)
Basing Road, Basingstoke, Hampshire, United Kingdom, RG24 7AL
Basing Road, Basingstoke, Hampshire, United Kingdom, RG24 7AL
Monday
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Tuesday
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Thursday
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0
(0)
Aldermaston Road, Hampshire, United Kingdom, RG24 9NA
Aldermaston Road, Hampshire, United Kingdom, RG24 9NA
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Reviews

All reviews(22)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Adult Ear, Nose & Throat Surgery (8)
Hearing Loss (6)
Paediatric Ear, Nose & Throat Surgery (6)
Deafness (5)
Cholesteatoma (4)

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*Star rating based on patient reviews

22 reviews

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I had cholesteatoma surgery and Dr Xie made sure that all my questions were answered. She is patient and kind and very welcoming. My mum always has lots of questions at every appointment we have and she has always been able to answer, we never felt rushed. A very lovely lady and always ready to help with questions.

17 Apr 2024verified patient

4.5

5.00
Overall Experience
4.00
Bedside Manner/Professionalism
5.00
Explanation

Dr. Xie greets her patient's with a smile she has a very pleasant manner putting her patient at ease. She explains her diagnosis & the medical procedure very clearly answering questions of her patient.

20 Mar 2024verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Excellent doctor and surgeon. Dr Xie is friendly, extremely knowledgeable, and genuinely cares about her patients. After suffering with deteriorating hearing loss my entire life, Dr Xie fixed the problem through surgery and succeeded where many of her predecessors have failed. I can't thank her enough.

20 Mar 2024verified patient
Patient seen for:
Hearing Loss
Adult Ear, Nose & Throat Surgery

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Very professional. Easy to talk to and explained the procedure in great detail putting my daughter at ease.

14 Mar 2024verified patient
Patient seen for:
Paediatric Ear, Nose & Throat Surgery

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

She’s been very helpful and professional since my first appointment with her, she me been very helpful and understanding of the situation I was put in previously and she couldntve been better

13 Mar 2024verified patient
Patient seen for:
Cholesteatoma
Hearing Loss
Adult Ear, Nose & Throat Surgery

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Evie felt very comfortable with Dr Carol Xie. She was brilliant with my daughter and explained everything really well.

08 Mar 2024verified patient
Patient seen for:
Hearing Loss
Paediatric Ear, Nose & Throat Surgery
Ear Wax Removal

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Explained the procedure well

03 Mar 2024verified patient
Patient seen for:
Eardrum Perforations
Paediatric Ear, Nose & Throat Surgery

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Me and my family had a really good experience with DR xie. She was very professional, kind,loving and helpful towards my son.

29 Feb 2024verified patient
Patient seen for:
Cholesteatoma
Adult Ear, Nose & Throat Surgery

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

She came across as very friendly, approachable and I appreciated her consideration to trying to preserve some of his low frequency hearing. My overal experience was very positive.

01 Feb 2024verified patient
Patient seen for:
Cochlear Implants

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Carol made the total experience so easy to understand and cope with. She is a really talented / gifted in her field of expertise and I am very pleased with treatment I have received.

10 Jan 2024verified patient
Patient seen for:
Basal Cell Carcinoma
Balance Problems & Disorders
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FAQ

What are Dr Carol Xie's reviews like?

Dr Carol Xie's overall patient rating is 4.91 out of 5 stars on Doctify. This is based on 22 reviews

What languages does Dr Carol Xie speak?

Dr Carol Xie speaks English and Mandarin

Where is Dr Carol Xie located?

Dr Carol Xie primarily practices at Candover Clinic, located at Aldermaston Road, Basingstoke, United Kingdom, RG24 9NA
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Does Dr Carol Xie accept new patients?

Dr Carol Xie generally accepts new patients.

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