Dr Jacobs provided an excellent service. He went beyond what I expected. I am glad that I was able to get an appointment with him as he was able to reassure me about my daughter's condition and treatment, which was a great comfort.
Dr Jacobs is an incredible doctor, goes well beyond the call of duty. What a tremendous support, superb expertise in his field, but most of all it shines through that he genuinely cares about our son.
First impressions are always important, booking with the Dr’s secretary was very easy and managed to book us in that evening! She was very polite and helpful.
Seeing Dr Jacobs was great also.
He put us at ease straight away and took a lot of our worries away.
Some consultants want to do every test under the sun to suit them sometimes, but Dr Jacobs made Sure we didn’t do anything unnecessarily.
Would defiantly see him again
Always been on hand to answer questions in person or via email, helpful and interested in progression/problems.
Dr. Jacobs came highly recommended by a friend and we were not disappointed. He was thorough in his background checks prior to our consultation as well as in his investigation & examination during. He immediately put both myself and my nine year old daughter at ease with his caring manner and was prepared to actually listen; where we were previously unheard.
Dr Jacobs looks after my daughter who has Osteogenesis Imperfecta type 1 (mild). I have always found Dr Jacobs to be an excellent source of information, comfort and patience in explaining her condition/treatment and a real help in getting things moving. Dr Jacobs always goes the extra mile, making himself available when we are going through difficult times. Whilst in the Isle of Wight she had a significant injury and Dr Jacobs was on hand for advice. Whenever she has had a break Dr Jacobs has explained the options calmly and clearly. We really appreciate the care and compassion we received from Dr Jacobs when the annual scan revealed a compression fracture leading to the need for acid infusions. Our experience in both booking the treatment and having the treatment were extremely smooth and this can be credited to Dr Jacobs great organisation and availability in helping to rush through the treatment. This is something we greatly appreciate due to my daughter starting school in the near future. My daughter has really warmed to Dr Jacobs and thinks he is very funny, all of the above has led to her having a very good first experience of infusions which will greatly help in treatments of the future. We feel very lucky to be receiving care at RNOH and even more so to be under the care of Dr Jacobs. Thank you for everything you do.
I took my 7 year old to see Dr Benjamin Jacobs and he was brilliant. He put my daughter at ease straight away and was very caring and understanding. He took everything I said seriously and I felt confident thar Dr Jacobs will be able to help. He has also followed up with me directly regarding her results.
Dr Jabobs was excellent in examination of our daughter. Extremely thorough and timely with his diagnosis and follow-up.
Very thorough, patient with a lovely manner. He spent ages with us trying to understand what might be happening with our son and really went the extra mile, even after our appointment.
Dr Jacobs is very approachable and quickly put my daughter at ease to discuss her difficulties. He listened carefully and was very thorough in his approach. He organised tests quickly and called back promptly to discuss the results and his recommendations. We did not feel rushed and felt he dealt with us in a very professional way.
I was very happy with Dr Benjamin Jacobs. He was very profession, thorough in every detail, genuinely cared for our daughter health and for our (parents) feelings.
After spending the day at A&E and seeing multiple Doctors and Nurses, Dr Jacobs was the first Doctor to fully understand and explain things to us. After our experience in A&E our daughter, who is only 2.5 yrs old, really did not like Doctors and Nurses but when we saw Dr Jacobs, he calmed her down and she let him examine her without getting distraught, which I think says it all.
I would not hesitate to return or recommend him.
Very happy indeed.
Excellent all round. Thank you.
I had an excellent experience all round!
Dr Jacobs responded swiftly and succintly to my query about Vitamin D. Very satisfied.
Very patient and understanding pediatrician! We had a great experience! Would highly recommend. Has great advice and very informative.
Fantastic Doctor. Was very attentive with my child and gave lots of advise. Dr Jacobs knows his stuff for sure !!
Problem quickly solved.
vary clear analysis and directed us onwards!
Dr Jacobs was extremely friendly, and gave fantastic advice for my daughter, reassuring us all was ok