I've been dealing with chronic diarrhea for several months which needless to say, has impeded my life so I finally made the decision to see a private Gastroenterologist. I did a lot of research beforehand and chose Dr Evangelos Russo based on his education, experience and of course trusted patient reviews.
My GI issues were getting worse each day so I attempted to get a last minute appointment. Fortunately for me Dr Evangelos Russo was very accommodating and saw me the same day and even stayed late for an evening appointment. I'm not sure how many doctors would do that. I know that in the states (where I'm from) that's a rarity. Dr Evanelos Russo was friendly, down to earth, easy to discuss an embarrassing matter with, knowledgeable, patient and kind. His communication about all of the possible ailments and tests was detailed, easy to understand and not overwhelming. He explained everything thoroughly, used photos which made things easier to comprehend, and was even able to schedule me in for a colonoscopy quickly.
My bum didn't react well to the Moviprep (the laxative required to clean out the colon before the procedure) with my extremely sensitive, fragile skin and painful external piles thus I was concerned that my colonoscopy would be torture but Dr Evanelos Russo got back to me right away with helpful advice and the colonoscopy was as painless and gentle as possible. I thoroughly appreciated that he used a local anesthetic and was gentle during the procedure. I seriously did not feel any pain or discomfort during the colonoscopy nor was I in pain afterwards. Only a skilled and experienced gastroenterologist would be able to pull that off.
Both Dr Evangelos Russo and his secretary, Aleksandra, have been extremely quick to reply to my email messages, helpful, kind, communicative and efficient. Those are the qualities a patient appreciates. They also both have been keeping me up to date with my test results as they come in. I can't say enough positive things about both of them. As a picky American expat I can honestly say that selecting Dr Evangelos Russo as my gastroenterologist was the right decision. When you have GI issues it's stressful but I assure you that this is one decision you won't have to fret about.
Excellent and friendly attention. Calm, precise and logical explanation of issues
A big thank you to Dr. Russo for being so caring and understanding of my anxieties. He helped me comprehend the nature of my condition, did all the necessary investigations and provided me with reassurance.
Dr Russo is one of the best doctors I have met so far. The endoscopy and colonoscopy was very easy with him, he has been carefully working to resolve my IBS symptoms, he tries carefully many treatments one by one, he kindly explains in detail everytime the reasons of my symptoms and why he decides a treatment and writes a detailed report after every visit. He is also available and supportive by email and phone to overcome unexpected symptoms occurs between visits.
Dr Russo has a wonderful manner and speaking frankly and openly about sensitive things is made very easy with him.
Excellent experience from day one to the day of discharge. I definitely recommend Dr. Russo.
Very helpful and understanding and treated me instantly. So grateful for him.
Dr. E. Russo is really great. I received so much good information and felt so well cared for. He was reassuring and so helpful. His team is as helpful and welcoming as he is.
The speed of response and attention to detail are great assets Dr Russo has.
Unfortunately the situation we met does not leave me with great feelings but he saw me, fixed me and has followed up with great empathy and knowledge.
In summary, terrible experience, great Dr.
Dr Russo is very welcoming and calm and explained clearly the procedure and why he recommended it. The appointments both for the procedure and follow up were held at convenient times and without undue delay. Reports were sent to my GP quickly too.
Dr Russo is an incredible doctor. He was friendly and professional and his diagnosis and procedure was mapped out very simply from the start. He was a comforting doctor during my procedure and I was extremely happy with the entire experience. I would definitely recommend not only Dr. Russo as a highly esteemed doctor but also the clinic who was very accommodating at all times.
Very gentle , reassuring , and delicate
Dr.Russo is a kind and caring doctor who has time for his patients. I feel comfortable about asking him anything I need to know about my condition and he would reassure me where necessary. He has a brilliant bedside manner with a very friendly personality. I’m extremely grateful for all his help.
I wanted to extend a heartfelt thank you for your great care of me from all aspects. Words cannot describe how grateful I am for you. You helped me when I really needed help...Thank you so much!
Your quality and integrity as a doctor and, more fundamentally, as a person, shine through. You are truly a remarkable doctor and professional that I respect and trust. And…I really enjoyed your personality.
First and foremost, thank you for making me feel much better!
very good and well explained,Nurses were excellent Very quick procedure and happy with all staff. x
Doctors and nurses are all very good,very efficient and very professional.
Nursing and clinical staff excellent, polite and friendly. Explained what they were doing very well. The procedure was handled in a first class manner. No fear, pain or anxiety on any part and it was quick and efficient with good communication. Registration was a little frustrating as I felt other patients with later appointments than me were called first. Thank you
There is no other thing to say besides that the procedure performed has been very comfortable and hospitable. I would highly recommend Dr Russo and the rest of the department.
Staff explained the procedure very clearly. Everyone was very friendly The procedure did not produce any pain and I was comfortable afterwards. I would inform anybody going for a colonoscopy to have this done with Dr Russo and the team at St Mary's Hospital.
It was very fast, communication with Dr Russo was excellent and also the procedure was good. I felt comfortable and Dr Russo was always in communication with me, explaining the different stages / steps involved.
Dr Russo is one of the best specialists I have ever experienced until now (compared to ones I have seen in Europe and Canada). He is very careful about all the details of symptoms, diagnosis and treatment. He is also very nice to patients and communicates and guides about the future steps very clearly and politely. He reports all the information back to patient and GP in detail. He is also accessible in case of any future complications. I definitely recommend him.
Dr Russo is very professional, thorough and friendly. He has a very reassuring way about him and I would not hesitate in recommending him.
Many thanks to consultant Russo. I really enjoyed the service I had. For this service and their experience again I would like to say thank you for the job you have done to me.
Very swift and thorough, thanks to all involved.
As usual, impressed with the service, so professional. Staff is friendly, giving excellent service/ communication- nurses do everything to make me feel comfortable. The doctor explained everything before the procedure, during the procedure he was friendly, kind, explaining everything in detail + answering all my questions. I could not get better service than I got. Thank you to the staff, thank you to the doctor, and thank you to St. Mary's.
I have a total phobia about doctors and hospitals but Dr Russo made the whole process an almost enjoyable experience - which is very high praise indeed for me ! Highly recommend him
Dr. Russo and all staff were very welcoming. Treatment was well explained, very quick process and professional manner. 10/10
My experience has been wonderful. Dr. Russo and the staff have been amazing!
Dr. Russo for me is beyond praise. Such a nice personality, kind, pleasant and his manner and communication made me feel so comfortable from beginning to end.
Very informative, professional, polite, caring and understanding. We need more staff in the NHS like Dr. Russo and his team.
Dr Russo was polite and considerate and my dignity was respected at all times. He listened to me and allowed me to ask questions while giving answers that I could understand. I was afraid of the procedure but it was actually very easy and I felt involved in the decisions made about my care.
Extremely knowledgeable, professional and personable. A calm environment and Dr Russo speaks in a methodical manner. I wouldn't hesitate to recommend Dr Russo.
Dr Russo was all round excellent, his manner was wonderful and made me feel safe and cared for. All the staff involved were excellent from start to finish. Excellent communication and he was very inclusive, caring and professional. I felt completely involved in the decisions about my care, he was very clear and concise and I feel so blessed to be cared for here. My procedure was pain free and carried out excellently, thank you all!
I felt my dignity was fully respected and that the Dr Russo and the nurses were all extremely polite and reassuring. He took the time to answer every question I had and he made me feel reassured about my treatment. Thank you for everything, you have a great unit with an excellent doctor and nurses.
Dr Russo is very polite and made me feel very calm. I understood all of the answers he gave to me so that I was better able to understand my condition and treatment. The procedure itself was much better than last time and I felt involved in my treatment and care.
Dr Russo was perfect. Very informative, polite, relaxing and with a sense of humour. His communication was good, allowing me to ask questions while watching the monitor and explaining the procedure well.
Dr Russo was very polite and and extremely considerate, he made me feel at ease and not at all embarrassed. He was very patient answering all of my questions making me feel comfortable, informed and involved throughout my procedure. Thank you!
calm, friendly and comforting demeanor,the procedure was explained and I felt comfortable enough to proceed with gas and not sedation.
This doctor was excellent. He made me feel at ease and explained the procedure very well. Thank you, all the team, the staff were very good and caring.
Very friendly and open, gives you confidence in what's about to happen. Happy to be treated by Dr Russo.
Dear Dr Russo, I would like to thank you and your team for the excellent care provided.Today I received the most efficient,professional and kind treatment during my diagnostic procedure and I am truly greatful for this.
My experience from admission to discharge from the endoscopic unit was nothing short of excellent. Thank you