From the outset, the staff are extremely friendly and very helpful.
My meeting with dr Kwan was extremely beneficial in many ways.
His relaxed manner and depth of knowledge puts one at ease, knowing you are in front of the right person to help and put you on the straight and narrow to achieve my goals of better health.
I found my time with dr Kwan informative and not rushed or hurried.
He took great pains to go through all issues with me in a very understandable way.
He offered great advice at every point and I look forward to working closely with him to improve my current health issues. Once again Thank you very much.
This is feedback after my visit with Dr Kwan on Monday the 4th of February 2019 @ HCA, The Shard.
I would like to say Dr Kwan was very courteous and attentive. He listened to my concerns and made me feel at ease whilst examining me.
I left feeling reassured I was in good hands. He has sent the results of the tests he had done and this was faster than I expected.
This has been a very professional and yet personal service.
I highly recommend Dr Kwan.
Dr Kwan listened to me patiently and explained everything to me. I was very appreciatively of the help and understanding Dr Kwan gave me at his practice. A big thank you.
From my first consultation with Dr Kwan, I felt completely reassured. He took the time to really understand me as an overall person, not just as a patient. He thoroughly explained every result on my blood tests and scan, answered all my questions and put my mind at ease about any concerns I had. I wholeheartedly recommend Dr. Kwan to anyone and everyone who is looking to have a friendly yet educational consultation and leave feeling completely knowledgeable about their results.
“We had a wonderful experience with Dr johnathon Kwan , From the first appointment, he put us at ease. He explained the procedures and various examinations clearly and took the time to thoroughly address all our questions and concerns. Throughout the 8 to 9 weeks, Dr Kwan demonstrated the utmost professional care with a kind and gentle touch. Most importantly we always felt we are in safe hands. Thank you Dr Kwan for all your hard work, patience and care, we are very grateful. We could not have asked for a better experience
In search for a second opinion for a kidney condition, I contacted Dr Kwan who promptly replied and agreed to see me. The consultation itself was a total breath of fresh air compared to previous ones I had attended. Dr Kwan was friendly and listened to everything I had to say. He was very diligent, methodological and most importantly, patiently answered all my questions. He quickly arranged to have my case discussed with other colleagues and was also quick to arrange a follow up consultation during which he patiently explained my diagnosis and the best course of action.
I highly recommend Dr Kwan to anyone looking for a friendly, knowledgable and thorough doctor”
I feel very fortunate to have been referred to Dr Kwan. I have had a kidney removed due to cancer and the remaining kidney is not fully functioning . I was discharged from hospital with no guidance as to how to keep my kidney healthy and spent some time researching the best advice. It was difficult and I felt very isolated. Dr Kwan was the first professional to actually examine me , listen to my concerns and alleviate my fears. He explained my situation in a way which helped me to understand it much better. I was very appreciative of his relaxed, informal approach and his genuine interest in me as a person. I left his office reassured and with strategies to help me look after my kidney. He has recently offered me advice via email which helped me enormously.
I cannot recommend Dr Kwan highly enough for his professional skills, his reassuring manner and his genuine concern for his patient.
i have recently seen Dr Kwan with regard to my renal status...I found him to be efficient and very thorough..He went into my family history and my previous health problems..He went into all aspects of my kidney problem and followed up by writing an in depth letter to my GP. I would recommend him especially if you are struggling to find answers to your renal problems.
Dr Kwan was amazing. Explaining in details all the concerns we had with my mother in law kidney treatment. We couldn't be happier. We left feeling relieved and we had all our questions answered properly. I recommend Dr Kwan anytime!!!!
Recently I had consultant with Dr Kwan in London Bridge Hospital. I was surprised by the high standard and professionalism . The place was super, like a 6 star hotel! Timing was accurate, no waiting time. Consultant was professional, kind and caring. I was happy and satisfied with each appointment.
I have had a number of consulting sessions with Dr Kwan regarding my kidney function. From the very beginning I was pleasantly surprised by his approach to the problem and communication with the patient. Dr Kwan asked a lot of questions and listened very attentively taking interest in everything starting from my family history. He explained things very clearly and reassured me regarding my symptoms. In a day or two after the initial consultation and tests he emailed back all the results and booked me straight in to discuss. After that he kindly kept in touch answering my queries by email quickly and effectively any time of the day, helping to deal with some minor complications. He gave me a great deal of advice on many things, including how to monitor and manage my condition, how to interpret future test results, how to stay positive and eliminate the unnecessary worries. His knowledge, confidence and experience, highly professional holistic approach in addressing a particular problem, calm friendly manner and willingness to help the patient in any possible way make Dr Kwan much more than just a nephrologist in my view. I have had a remarkable experience, the best I have ever had with any healthcare professional - that how it feels to meet a doctor you can rely on. A big THANK YOU from another happy patient!
Dr Kwan is exceptionally efficient, easy to deal with and expresses things clearly and directly. He is also pleasant and helpful. The London Bridge/Shard clinic set up is well run and with very good facilities.
I have seen Dr Kwan on two occasions and both times I have found him to be very professional and very approachable. He has put me at ease having been extremely worried about my situation after seeing an anaesthetist prior to my recent cystoscopy.
I feel that with the vast experience and knowledge Dr Kwan has I am now more at ease and am confident he will be able to help me if my urologist is unable to come up with a solution.
I am so glad I discovered Dr Kwan and would recommend him to anyone who has need of a nephrologist.
I have experienced debilitating symptoms my entire life without having a single doctor be able to pinpoint my illness, which has left me feeling confused and helpless. My symptoms included migraines with loss of vision, being extremely underweight yet being unable to gain any weight no matter how often or well I ate, constant shortness of breath, chronic chest infections, horrible kidney infections that have left me hospitalised, and much more.
Dr. Kwan was personable and listened carefully. He took me seriously while other doctors have dismissed my symptoms, and for the first time, I felt I had a Doctor that was looking at the picture “as a whole” to determine what exactly has been deficient and ill in my body, rather than simply looking at one symptom and dismissing me when there was no “proof”.
Dr. Kwan explained everything to me clearly and calmly, and promised to continue to monitor my progress until I felt comfortable with my results and felt I had the knowledge I needed to help manage my body and my symptoms. I now feel I have a much better understanding of my body and I have been taking appropriate measure to tackle my problems, with Dr. Kwans supervision and expertise.
I am thankful to have met and consulted with Dr. Kwan, and could not have asked for a more knowledgable and professional Doctor. I am very appreciative of his enormous help, wisdom and guidance.
I saw Dr. Kwan privately under the recommendation of one of his patients who was very pleased with the medical care she received from him. She was not wrong- Dr. J Kwan was very professional, thorough and explained everything well and in a caring manner. Few tweaks have been advised in regards of my medications and lifestyle which I have heeded to, and I can say my quality of life has improved. Thank you.
I had a consultation with Dr. Kwan on the 4th of Oct. because of suspicious results, especially with regards to my kidney function.
Dr. Kwan showed great understanding and excellent skills in analysing my current situation. He was very friendly and specifically explained to me the options. We have now found out whether there are any underlying issues due to the suspicious results. His examination on that day was thorough and appropriate for me as a patient.
All the tests (urine, blood and scan) were done on the same day, which was very convenient for me. Dr. Kwan informed me about the results two days later, which was a great service as I was a bit concerned. Fortunately everything was fine.
All in all I had an extremely good impression of Dr. Kwan and felt that I was treated in a very professional manner.
I was recently treated by Dr. Jonathan Kwan for CKD. All during my treatment I received exceptional care from Dr. Kwan. He correctly pinpointed the cause and extent of my disease, ordering and reporting on tests practically morning, noon and night. The tireless Dr. Kwan worked evenings and weekends to get me the correct diagnosis and treatment, calm my nerves and give me that attention so frequently lacking in my experience with UK medicine. I would not hesitate to recommend Dr. Kwan to anyone.
May I say that I found my consultation with you both informative and reassuring. Actually it is the fist physical examination I have had since my operation. Your genial manner helped to make the visit more relaxing and less formal. I enjoyed your chat! I have begun in earnest my weight loss regime which hopefully will bring its rewards.