The initial consultation, the procedures and the follow-up appointment were all faultless. At all stages the treatments were discussed thoroughly, clearly, and with patience and kindness. The results of the treatments are excellent and I am absolutely delighted.
I had been thinking about rhinoplasty for 15 years and finally made a couple of appointments for a consultation end of 2018. I called Mr D’souza’s secretary to ask about booking a consultation but had mentioned how I have booked a couple others each costing £250 and I am worried about paying out all this money on consultations. I was then kindly informed that he had a free
mini consultation, to which point I immediately booked this, I had been recommended Mr D’Souza by a well respected doctor that I know very well.
Firstly before even meeting Mr D’Souza I was so very impressed by Chelsea and Karen his two secretaries, they are both so efficient, helpful, knowledgeable just overall fantastic communicators.
When I first meet Mr D’Souza, I knew I wanted him to do my operation, he was so friendly, warm, welcoming, professional, and on top of that, he knew exactly what I was looking for, and he took into account my whole face not just my nose. The mini (free) consultation didn’t feel rushed, he was very informative and I came away feeling like I had all the relevant information to make a informed life changing decision. Dr D’Souza took photos and showed me what my nose will look like, and he was able to let me take photos of them so I had an idea what to expect which was so helpful.
I went back for a second consultation mainly to ask any further queries I had, and talk mode about the procedure.
I finally made the decision for the operation and booked it for roughly 3 months after my first consultation.
I arrived at the BMI hospital on Sloane Street early in the morning, Mr D’Souza came and meet me to sign paperwork and any last minute worries. I was Also meet by the anaesthetist and this was my main worry about the actual operation, so I had a few questions to ask. Again meet with all helpful answers.
The operation itself went well, it was roughly 2.5hrs. I can say once the splint came off, I was so happy already, even with the swelling, everything was exactly how he had explained. It’s been nearly 3 months now and I couldn’t be happier, It’s exactly what I wanted and what I visioned.
I fully recommend Dr D’souza to any one wanting Rhinoplasty he is professional, experienced, makes you feel at ease, just everything from start to finish was fantastic.
Thank you to Mr D’Souza and Chelsea and Karen, you are all fabulous.
My wife and I have been patiants of Mr D'Souza for around 14 years he has always been very accommodating professional and a true gentlemen making us feel safe relaxed and confident that we are in safe hands.
He always takes time to explain everything he plans to do and talks you through each procedure as he preforms them.
We could not recommend this wonderfull man more and feel very confident in doing so.
Mr D’Souza has been very professional throughout my treatment, answering every question very thoroughly and explaining my treatment in detail. He put me at ease from my first appointment. I couldn’t have asked for a better experience. The operations I have had have given me my confidence back and I can’t thank him enough.
I had an extremely positive experience following a closed rhinoplasty procedure with Mr. D'Souza and team.
I found Mr. D'Souza to be a skilled professional, with a knowledgeable, kind and supportive manner. I was extremely nervous on the morning of my surgery, he quickly put me at ease with his calm demeanour, and I felt 'in safe hands.'
Advice and support are a telephone call away via Karen, with whom I had several conversations.
Karen and Chelsea, part of Mr. D'Souza's admin team are efficient and available to access advice if/when needed.
With thanks to Mr. D'Souza and Team!
After many years of considering a blepharoplasty, I am so pleased to had chosen Mr Alwyn D’Souza. He is certainly a very talented, gentleman, with a calming influence, he put me at ease at our first meeting. It has only been 11 days since the blepharoplasty and I am overwhelmed by the results so far. I am truly happy and grateful to the whole team at The Sloan, who were all so kind, caring and supportive. If there were an option to give Mr D’Souza 10 stars, I certainly would have - Thank you
I recently had a rhinoplasty and due to my excellent experience I'm now going back to Dr D Souza for skin laser as I trust in his skills completely. From start to finish the team was nothing but thorough. I would reccomend Dr D Souza's surgical skills and his teams professionalism to anyone considering facial surgery. Chris
Very clear and informative communication of issues prognosis etc
Clear, patient and supportive.
I am so grateful that after much research I chose London Facial Surgery for my treatment.
Mr D'Souza is a true gentleman, kind and thoughtful as well as being a skilled professional. Chelsea the Practice Manager and Karen his Medical Secretary are very efficient and professional and guided me through the appointments with kindness and care. I felt so supported and am extremely pleased with the results and that's just after three weeks. Sue (a very happy lady)
Mr D'Souza and the team at London Facial Surgery
I am so happy with the results and with the care and support I have received.
I was very nervous when I first went to see Mr D'Souza, but he quickly put me at ease, listened to what I had to say and explained in detail how he could help me. All the staff that I came in to contact with were very professional, friendly and polite and I was very well looked after both before and after my surgery. The results were exactly what Mr D'Souza had explained and therefore exactly what I expected. I suffered very little pain or discomfort and I feel so much happier as a result of my surgery. I wish I had done this years ago! Kindest regards.
I have been a patient of Mr Alwyn D'Souza for many years and have been extremely pleased with all the facial procedures he has done. Mr D'Souza is a gentleman, very professional, very experienced, polite and friendly and will openly give his advice and opinion to what he feels is best for you. He will not just do a procedure (for payment etc) if he genuinely believes that it is not right for you! He is always wanting the best most natural looking results! I trust all Mr S'Souza's advice and opinions with all aspects of his treatments . He is absolutely fantastic at what he does and I would not go to anyone else! Mr D'Douza has an excellent team of people working with him who are all very professional, polite and again very friendly which makes the whole experience actually quite enjoyable! Mr D'Souza's team include Chelsea, Karen and Julie and they are always more than happy to help and give advise. I would honestly highly recommend MrSouza and would definitely give him 5 stars or more!
24 hours later, I am feeling perfect. The team of Mr D'Souza was outstanding as well. Go with confidence. Great doctor. He listens and takes your knowledge in consideration (simptoms and what you know about your illness) and gives you sound advice. Thank you.
Dr D'Souza was extremely helpful and informative to bot myself and my young son. very professional and a good bed side manner. I will recommend the dr to anyone.
"Mr D'Souza took time to explain the possibilities to me in advance of the minor op so that I was as well informed as I could be. He had a manner on the day of the surgery that gave me quiet confidence and took appropriate time to explain the outcome and sensible follow up at the final consultation. Mr D’Souza’s secretary was very helpful with organising appointments, dealing with BUPA on my behalf and was extremely efficient and supportive finding a way through the system which is not as straightforward as I might have expected. She seemed to go the extra mile on my behalf at a time when, as a patient, one is feeling a little anxious and vulnerable. Many thanks for everything."
I went to see Doctor D'Souza because I was struggling with a cough combined with some sort of post nasal drop, which was driving me crazy and causing many sleepless nights.
Doctor D'Souza was very helpful to me and put my mind at ease over the cause of my problem (allergies).He gave me advice on what to do next (allergy test) and also recommendations on who to see. So I walked out of the hospital feeling calmer than I had done and informed on what to do next.
So, for me this appointment, which I needed at short notice was organised very efficiently by Dr D'Souza's secretary, Chelsea, which again was very very helpful because I had contacted a few doctors through the referral website and none of them came back to me quickly, leaving me feeling a little anxious of getting help any time soon. Chelsea was very quick to help me and get me an appointment at a time and place that suited me. Between Dr. D'Souza and Chelsea the service i received was superb.
I am profoundly deaf and have been under the care of the Royal National Throat Nose and Ear hospital, as well as the Institute for Neurology & Neurosurgery for many years. Frustrated at NHS wait times (not at their fantastic Doctors, but just red-tape and wait times) I turned to my local private ENT specialist, Mr Alwyn D'Souza.
Following years of agonising negative pressure and fluctuating hearing loss Mr D'Souza performed tests which suggested Grommet insertion could be beneficial. The procedure has changed my life and I am finally able to return to work and life as a normal, happy person.
My diagnosis is complex, and I have experienced many setbacks. Mr D'Souza and his excellent Secretary Chelsea have made themselves available to me at all times. Mr D'Souza has continued to review and assist my condition as we drill down further to the root causes - I am an ongoing case and he is happy to be here for the journey, not just for the one-off. Most professional.
Very good service from beginning to end. Felt very confident with Mr D'Souza and am happy with the outcome. His PA Chelsea Fulton was very efficient and returned my calls quickly putting my mind at rest.
Dr D'Souza was extremely approachable, warm and caring as well as knowledgeable. He explained everything in detail and answered all of our questions. We all felt very comfortable, including our young daughter, who was the patient. We recommend highly.