Mr Lovell was very professional on his approach. He put me at ease , listened to my queries and gave me an honest answer based on his medical knowledge and experiences. He was very polite.
Mr Lovell as brilliant from start to finish. Before my operation he put my mind at rest by going through any queries/concerns I had.
I’m very pleased I’ve had my operation and am already feeling much better, I’ve had my follow up appointment and am progressing well.
Mr Lovell has always made me feel at ease with the situation & has been very helpful throughout.
Very professional through my initial appointment. Went through all history and was very reassuring. Cant fault in any way. Would highly recommend.
I was very impressed with Mr Lovell’s expertise and manner, he conducted a thorough examination and very quickly identified the source of the pain.
Mr Lovell was understanding of my condition and move on to the next step without delay
1st appointment found he was very friendly put you at ease straight away. Very thorough in getting all the details down . Good comfortable experience.
Comprehensive care and proactive solutions, no waiting.
Rob is a first class surgeon & consultant.
I have always felt very safe and secure in his very professional hands.
Very friendly & welcoming, explained everything clearly and gave me the feeling he wasn't rushing me in any way.
I would recommend Mr. Lovell. He is down to earth, explains things,and gets to the crux of the matter straight away. I saw him about a back problem that I felt had worsened. After examining me he arranged a MRI. I appreciated him going for a scan immediately rather then messing about with XRays , ultra sounds, and then finally resorting to a MRI scan. It was quicker and cheaper in the long run, but some specialists seem to go the long way round. I would also praise his secretary Claire. If she can't answer the phone and you have to leave a message, you know she will return your phone call quickly. This hasn't always been my experience with all consultants secretaries.
Down to earth consultant listened to what I had to say showed an interest explaining it in an uncomplicated way . A likeable fellow with a character !!!!
I entered the consultation quite apprehensive but left very satisfied having had a good examination and discussion with Mr Lovell. His time was devoted to my concerns.
Appt. on schedule. We felt Mr Lovell listened well, was informative and decisive about further investigations.
Can’t give 5 stars as was late by 20 minutes, but consultation was 5 star. Thorough questioned and typical problem causes explained. More info required, but Mr Lovell readily said he can’t reverse the most likely cause of my problem - ageing! I liked that and that he said heat or cold, rest or exercise for now had to be my choice as he can’t be certain what will ease me as well as I can!
Very pleased he ruled out any surgery. Pain management is now the issue and is now my challenge.
From the initial outset Robert took me through the stage by stage process and provided me with support and advice at all times
My consultation with Mr Lovell went very well. He explained in detail the scan of my spine, and the problem that was causing my pain. I found his explanation of the surgery that was needed very easy to understand , and he had the time to answer any questions that I had. I felt his friendly but knowledgeable manner put me at ease, and even had a jovial air about him , which gave me the confidence to to realise I had been recommended to the right person for my surgery.
Having just had a follow up consultation with Robert Lovell I can say that my original opinion hasn't changed. Robert Lovell took the time to explain fully the result of my MRI scan and in terms that made it easy to understand. He also talked through the options, giving his avice but letting me make my own decisions. I wouldn't hesitate to recommend Robert Lovell.
I found Mr Lovell very professional and kind, he explained everything in detail especially when looking at the xrays. I have no complaints at all and Claire was lovely and helpful
I can honestly say that I have always been treated very well by the staff at Gilmour & Piper. In particular by Claire, Mr. Lovell's secretary, who has always been most helpful.
Mr. Lovell has ensured that I have received the best treatment possible and has always fully discusssed the options with me. I owe my continuing mobility to him. I expect to need his services again at some point and recommend him without hesitation. My thanks.
Having been trough one successful operation with Mr Lovell I did not hesitate to seek his help again after my back problem returned. I find Robert to be both professional and pleasant with a very clear and incisive description of my particular problem and what can be done to rectify it. I am now waiting to have another operation which I hope will be as successful as the last.
Dr Lovell was very thorough and explained my medical issues very well. He then referred me on for follow up tests to ensure he was giving the correct advice in my situation. Very professional and very approachable.
Instantly at ease with Mr Lovell, very easy to chat with and comfortable discussing my issues during our initial consultation.
Mr Lovell was very good, made feel comfortable in that the injury could be fixed, offered solutions that others had not.
Mr Lovell put me at ease immediately and explained my painful neck problem in very simple to understand terms. He also changed my pain medication, which made me a lot more comfortable within 24hrs. I would certainly recommend him.
Mr Lovell was engaging, thorough, and gave clear advice to me in plain English.
Had a consult with Mr Lovell due to sciatic pain . Made me feel at ease during my consultation with him and suggest MRI scan to check the out what was happening.
On my next consult he went through the scabs with me and then suggested my next move due to the time period I have been having the issue .
I found Robert Lovell a warm, compassionate and empathetic man. He took the time to explain possible diagnoses in terms that were easy to understand but not condescending or patronising.
I worried that, as my condition had improved somewhat since the appointment was made, I might be dismissed quite sharply but these worries were completely unfounded. Mr Lovell was understanding, examined me and talked everything though. I wouldn't hesitate to recommend him.
Very helpfully explained issues with sciatica and options going forward
I found Mr Lovell above all other considerations to be direct and honest. His account of “how it would be” has been accurate almost to the minute and I look forward to a continuation of his prognosis.
Very professional and straightforward consultation. A very positive experience at both surgery and at the hospital on the surgery day. Lovely bed side manners, wicked sense of humour.
A thorough examination, I felt completely at ease and in good hands. He actioned further investigations very swiftly. He was professional and friendly.
Mr Lovell has a friendly open manner and, during a frank, honest consultation, he offered practical options for a way forward.
I have received excellent care from Mr Lovell. I have always felt well informed and involved in the decisions regarding my treatment. Mr Lovell's care and manor along with his sense of humour have helped me through a very painful experience.
Was very pleased with the outcome of our meeting when Mr Lovell suggested I have an MRI - have total confidence that whatever the outcome he will be able to help and hopefully cure the problem
Lovely, professional & speedy service.
From diagnosis through to treatment Robert was a true professional at all times swiftly getting my treatment started within 1 week of our consultation meeting. A real pleasure Thanks!
Mr Lovell was excellent in the way he explained the condition and the symptoms that ensued and, using the MRI scans, was able to explain all the options in detail, which put my mind at rest. Surgical options were discussed but never pushed. I have no qualms in recommending Mr Lovell.
Very happy with the care and treatment received.
I have lots of neck problems, dating back years. A recent flare up which may or may not be disc or whiplash related led me to Mr Lovell. Mr Lovell is prompt, helpful, clear, down to earth and practical. Exactly what I need. Thank you
We would like to thank Mr Robert Powell for his time and patience. He listened to our concerns. During the examination, he took time to explain the cause of pain and the best way to proceed with treatment. We left the consultation feeling reassured and relieved that we finally had some answers.
I found Mr Lovell very welcoming and approachable. It was helpful to have been shown my MRI. It was very helpful to know the options I have but as a patient who has to pay I need to know costs before I can move forward with an informed decision.
Mr Lovell is courteous and always gives you enough time and takes away any fears you may have.
Always sees you on time for your appointment.
I would have no hesitation in recommend him to family or friends.
It was a real pleasure to meet him, great sense of humour too!
Service and experience was excellent from booking an appointment to recieving the treatment at the Nuffield.
And again, the after care physiotherapist was extremely good, and easily accessible.
Great experience all round.
I found Mr Lovell very understanding and thorough in his examination he has done a lot to put my mind at rest as I now feel I am at last getting somewhere. The speed with which he arranged my MRI scan was amazing as it was booked before I got home. Thank you
I am now looking forward to a positive outcome.
Very good explanation. Polite. We felt able to raise questions and felt that replies were candid.