Brilliant from beginning to end. Every member of staff was friendly and welcoming, I was instantly put at ease. The procedure itself was efficient and professional but everyone still maintained a sense of humour, and if you find yourself laughing when you are having a needle inserted in to your skin the team are doing something right. Every step of the process was explained to me clearly and my comfort was always the primary concern of both Prof Whiteley and my two lovely nurses Amanda and Natalie. As someone who has unfortunately experienced haphazard and sometimes neglectful medical care I cannot express how happy it made me to see people who genuinely love what they do and care deeply about the welfare of their patients.
Pleasant and informative, as well as very professional.
Very professional,easy to talk to
Thoughtful, quick and efficient. My half-hour procedure seemed to be over before it had started.
I had a traumatic experience first time . With Professor Whitely this was totally different . I felt I was in the hands of an expert.
Very friendly, knowledgable and easy to talk to. Always feel there is plenty of time to discuss any concerns.
Very thorough and explained everything clearly. Didn’t feel rushed.
What an incredible knowledgeable and interesting person! Professor Mark Whiteley couldn’t have explained things more thoroughly and I feel totally confident placing my healthcare in his hands.
My 2nd visit to the practice and it was a pleasure to see professor whitely again. Always very informative and professional
Very professional. Explained everything really well. Gave me confidence
Very professional and he is good at distracting you from the discomfort
Excellent experience all round
A great experience throughout. Very informative and at the same time very professional managing to put one at ease from the first encounter. His knowledge of his subject is second to none and his passion for research to further improve vascular surgery instils confidence in the outcomes of his surgery. Can only highly recommend him
Clearly an expert in his field, however this has not caused him to speak down to his patients, he is friendly, informative and efficient.
Clearly explains the process and obviously expert.
Very knowledgeable and clear on treatment required
Professional and great explanation of procedures
Very happy with my treatment, Prof Whiteley and all his staff.
Very approachable. Detailed explanation of my veins and the possible treatments . Inspired confidence
Thorough explanations and understanding
Knowledgable, clear and easy to understand, felt safe and well looked after, made me in a good mood even if the procedures are somewhat uncomfortable.
He inspires confidence but also manages to lighten the mood with his stories.
Full explanation very knowledgeable
Excellent and knowledgable
Professor Whiteley is a rare kind of specialist - Uber knowledgeable, outstandingly clever, refreshingly friendly and seriously funny.
Outcome excellent. Passionate professional.
Very professional and friendly
Fantastic experience came after 4 previous failed attempts. Professor Whiteley has completely removed veins with full success. Would r commend to anyone considering vein treatment
Very affable, geeky and in love with his specialty which translates to getting the best advice and expertise. Job done.
He took considerable care and was happy to explain the process in detail and answer all my questions.
Clear diagnosis and treatment plan, good bedside manner and exceptionally pleased to have found him & his whole team
Very passionate for what he does and very friendly.
Informative, enthusiastic, honest, passionate and generally all round fantastic.
Very calm and pleasant surgical procedure.
Good at what he does and amazing legs I have
Both procedures have had great results
He is informative and will explain the minutiae of his state of the art varicose vein treatment and any related matters.
Very knowledgeable promoting great confidence by the patients.
Excellent in every respect
Always attentive and answers all my queries. Professor Whiteley takes his time with me and made sure what procedures I am having and let’s me know what I will be getting myself into
Very helpful and friendly
I’ve been coming seen 2016 and Professor Whiteley has always accomdated me when I was unable to come in person. Thank you for everything
Professor Whiteley made me feel calm before the procedure and I felt my concerns are heard
Professor Whiteley has been amazing and I feel brand new after my legs are treated.
Excellent and attentive. Very understanding and supportive
A Rolling Stones fan and rugby too - what more can I say - honest and straightforward - doesn’t talk in jargon - keeps the whole team involved during procedures and is obviously passionate about his profession.
Excellent treatment given over a year! Professor Whiteley put me at total ease during my treatment, professional attending staff members who chatted away!
Reassured after my appointment
Very pleasant man who made me feel at ease through all procedures undertaken.
Professional and friendly
I have complete confidence in Professor Whiteley as one of the most knowledgeable, experienced and dedicated vein specialists in the world. He has taken great care to answer all my questions and give me a result that I’m delighted with. Having the confidence to wear skirts again is pretty life-changing. Thank you.
Thank you professor whitely. Felt completely at ease throughout the procedure. Can’t wait to see the results
Professor Whiteley is a renowned World leader in vein research and treatments. He is extremely knowledgeable, very jovial and a wonderful raconteur. He puts you at ease immediately and you know you’re in good hands.I have had several varicose vein procedures prior to coming to this clinic,none of which were particularly successful. He explained that my previous treatments were” of their time” but had not addressed the problem. Thankfully the current treatments I am receiving will rectify this and I am very pleased with the results so far.
Professor Whiteley is quite unlike any consultant I have ever met. Although the knowledge differential between clinician and patient is vast, he never patronises. He explains everything clearly, at whatever level you choose, and is eager to enter into proper discussion about the procedures he undertakes. His manner with his patients is friendly and welcoming, designed to put you at your ease and his excellent relationships with his colleagues evident at every interaction.
Puts you at total ease - u r in good hands
Very professional and caring,
Thank you professor Mark Whitley , you have been very kind and very thorough in explaining everything and thank you for putting up with my low pain threshold